Judge.me Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (39,352)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting business credibility and customer engagement, often leading to increased sales. It features customizable review displays, automated review requests, and review import capabilities. The app is praised for its seamless Shopify integration and ease of use. Exceptional customer support is frequently highlighted, with a team ready to assist with customization and troubleshooting.
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The support team is very enthusiastic, answering and supporting my problems quickly and effectively. The app interface is also quite easy to use.
Terrible Customer Service Experience
I had an extremely disappointing experience with their customer service. I reached out for help with an issue and the developer, Soufiane, asked for permission to access the app. Without waiting for my explicit consent, he started making changes and publishing on my live theme. This is a blatant disregard for customer consent and professionalism.
When I inquired about how to edit reviews separately, he simply told me to publish them since they were already imported. This response was incredibly unhelpful and frustrating. I cannot believe the level of incompetence and lack of respect shown. Avoid at all costs!
We’re truly sorry to hear about your experience and deeply regret falling short of your expectations. We take feedback like yours very seriously, as it helps us improve our service and ensure such issues are avoided in the future.
This incident does not reflect the high standards of transparency and professionalism we strive to uphold. Please rest assured that we will thoroughly review this matter to prevent similar occurrences.
In the meantime, we’d love to address your concerns more effectively and assist you in making the most of our app. If you’re open to it, please don’t hesitate to reach out to us via our ongoing conversation. Our team will ensure you receive the support you deserve.
I can't say enough good things about Han. She patiently and swiftly resolved my issue. She prompt in her responses with me. Thank you!
I had an outstanding experience using Judge.me for my previous business, which is why I didn’t hesitate to sign up for their services again. Andrew, my account rep, was incredibly patient and accommodating throughout the entire process. He listened to all my requests for changes and worked tirelessly until I was completely satisfied. His commitment to excellent customer service made a significant difference. I highly recommend Judge.me for anyone looking for a reliable and responsive review platform!
App works great and is easy to use. Ron helped me out with the starting process and his work was great!
Cela fait plusieurs années que nous utilisons Judge me. Le support est très réactif et super efficace. Je valide +++
great for small businesses and easy to use and set up..
Great support and app! I always use it!
great and super fast support. Solved my issues immediately. Thanks guys :)
Excellent application that meets all needs, customer support is very responsive and efficient, I highly recommend!!!