Judge.me Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (39,412)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting business credibility and customer engagement, often leading to increased sales. It features customizable review displays, automated review requests, and review import capabilities. The app is praised for its seamless Shopify integration and ease of use. Exceptional customer support is frequently highlighted, with a team ready to assist with customization and troubleshooting.
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Victor at Judge.me reviews was extremely helpful in helping me setup the integration and guide me through any questions. I am excited to use the app and thank you for your great support!!!
I was extremely impressed by the fast and efficient support provided by Abderrahim. He resolved my issue in record time with professionalism and kindness. His solution-oriented approach and attention to detail are truly commendable. Highly recommended!
I am thrilled with the positive reviews for my website, and Judge.me has made it incredibly easy for my clients to leave feedback. A special thanks to Abderrahman for helping me set everything up seamlessly!
I couldn't configure my settings so i talked to their customer service and he helped me setup all my store, He also replied almost instantly Thanks judge reviews for free plan and good customer service
I was having trouble with adding the Judge.me widgets to my Shopify and reached out to the customer service team. They were so helpful and my issues were resolved quickly! Appreciate your support, and I'm already loving the app!
Daniel was attentive, efficient and friendly. Great customer service. Thanks Daniel!
I had an excellent experience with Cassiano's support!
He was attentive, knowledgeable, and resolved all my questions quickly. Highly recommended!
Quick and easy help. I had some issue with my widgets and Andrew was quick to assist.
Judge.me is easy to use, and while the free tier plan has bare bones functionality, it still does what it's supposed to, and does it well. If you really want to customize your outgoing emails, or integrate with plugins like Smile.io for rewarding customers with incentives to leave reviews, you'll have to upgrade.
Terrible Customer Service Experience
I had an extremely disappointing experience with their customer service. I reached out for help with an issue and the developer, Soufiane, asked for permission to access the app. Without waiting for my explicit consent, he started making changes and publishing on my live theme. This is a blatant disregard for customer consent and professionalism.
When I inquired about how to edit reviews separately, he simply told me to publish them since they were already imported. This response was incredibly unhelpful and frustrating. I cannot believe the level of incompetence and lack of respect shown. Avoid at all costs!
We’re truly sorry to hear about your experience and deeply regret falling short of your expectations. We take feedback like yours very seriously, as it helps us improve our service and ensure such issues are avoided in the future.
This incident does not reflect the high standards of transparency and professionalism we strive to uphold. Please rest assured that we will thoroughly review this matter to prevent similar occurrences.
In the meantime, we’d love to address your concerns more effectively and assist you in making the most of our app. If you’re open to it, please don’t hesitate to reach out to us via our ongoing conversation. Our team will ensure you receive the support you deserve.