Judge.me Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (39,460)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting business credibility and customer engagement, often leading to increased sales. It features customizable review displays, automated review requests, and review import capabilities. The app is praised for its seamless Shopify integration and ease of use. Exceptional customer support is frequently highlighted, with a team ready to assist with customization and troubleshooting.
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Found my solution. I have a bit of work to do, but at least Igor made the problem clear to me.
I am thrilled with the positive reviews for my website, and Judge.me has made it incredibly easy for my clients to leave feedback. A special thanks to Abderrahman for helping me set everything up seamlessly!
Brilliant support. Took less than 5 minutes to sort out my review problem I had after switching to a new theme.
I was extremely impressed by the fast and efficient support provided by Abderrahim. He resolved my issue in record time with professionalism and kindness. His solution-oriented approach and attention to detail are truly commendable. Highly recommended!
Great app and best of all is the user experience. They are fast and very polite.
Judge.me customer service never dissapoint me. Once of the best service I got.
Victor at Judge.me reviews was extremely helpful in helping me setup the integration and guide me through any questions. I am excited to use the app and thank you for your great support!!!
I was having trouble with adding the Judge.me widgets to my Shopify and reached out to the customer service team. They were so helpful and my issues were resolved quickly! Appreciate your support, and I'm already loving the app!
Terrible Customer Service Experience
I had an extremely disappointing experience with their customer service. I reached out for help with an issue and the developer, Soufiane, asked for permission to access the app. Without waiting for my explicit consent, he started making changes and publishing on my live theme. This is a blatant disregard for customer consent and professionalism.
When I inquired about how to edit reviews separately, he simply told me to publish them since they were already imported. This response was incredibly unhelpful and frustrating. I cannot believe the level of incompetence and lack of respect shown. Avoid at all costs!
We’re truly sorry to hear about your experience and deeply regret falling short of your expectations. We take feedback like yours very seriously, as it helps us improve our service and ensure such issues are avoided in the future.
This incident does not reflect the high standards of transparency and professionalism we strive to uphold. Please rest assured that we will thoroughly review this matter to prevent similar occurrences.
In the meantime, we’d love to address your concerns more effectively and assist you in making the most of our app. If you’re open to it, please don’t hesitate to reach out to us via our ongoing conversation. Our team will ensure you receive the support you deserve.
Claudio help me a lot from the first time I contacted him. I was having the issue for 2 days and he solved in 5 minutes.
Thank you!