Judge.me Product Reviews App

Judge.me Product Reviews App

Reviews (37,350)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting business growth by enhancing customer trust and increasing sales. They value its review consolidation, automated review requests, and extensive customization options, including photo and video reviews. The seamless Shopify integration and exceptional customer support are also praised. Offering a robust free plan and cost-effective paid options, it effectively increases review collection and improves customer engagement and conversions.

March 28, 2023

Profound disappointment when I learned that Judge.me isn’t able to collect reviews for Print on Demand “custom” products. For whatever reason, their engineers aren’t able to figure out the “base product” upon which custom products get created in Print-On-Demand applications. Because the resulting “product” is transient, they won’t attempt to collect a review on the product. PROFOUND disappointment given the fact that others have raved about the app…. I guess those who advocate for the app don’t have customizable products.
So for those who DO have customizable product, BEWARE! This is not the review platform for you (or me)

Symfonx
United States
20 days using the app
Judge.me replied May 2, 2023

Thank you for sharing your concerns with us.

We're trying to optimize our app to fit all product types but in the meantime our support has been in contact with you to discuss a workaround.

Hope it helps!

July 7, 2020

1. Not working on Prestige Theme

2. WARNING! This app will not be removed after pressing the uninstall button. This shit stays in your code FOREVER until you remove LINE BY LINE !!!!

Body's Perfect
Austria
20 days using the app
Judge.me replied July 7, 2020

Hi,

We can remove our code for you. Our head of support has called you and now reached out over email per your request.

Looking forward to helping you soon.

March 7, 2021

i am unable to add review, due to some error hope the support team will come ahead and solve my problem and make me one of their happy customers

THE 99 CLUB
India
19 days using the app
Judge.me replied March 7, 2021

Hi,

Founder and CEO of Judge.me here. Our support has emailed you and tried calling you as well.

Hope to speak soon, as we are here to help!

March 12, 2022

hello, there is no option to transfer bulk comments, can you inform me if there is any?Can you share a collective comment or please tell me if there is any.

REXGOLL
United States
11 days using the app
Judge.me replied March 14, 2022

Hi,

Founder and CEO of Judge.me here.

We can indeed help you transfer comments in bulk, please talk to our support team available 24/7 over chat.

Our support team has been reaching out to you over phone and email but didn't get a response. Hope to talk to you soon!

September 24, 2022

Don't do it. Read the reviews. We thought well, we'd give it a try. Sure enough, certain applications of their app had to be installed outside of the application by their techs.... Well, this caused a bunch of embarrassing script code to show up on the landing page. It was painstaking to remove. We do not recommend this APP whatsoever.....

Marijuana Accessories
United States
10 days using the app
Judge.me replied September 25, 2022

Hi,

Founder and CEO of Judge.me here.

Our team has reached out with a solution and I asked our CTO to check what happened in the first place. Our app has been optimized for each Shopify theme so finding out what exactly happened here is critical to us.

August 23, 2020

I uninstalled this app completely, and installed another only to find this app still had all the coding still imbedded in my design. Ridiculous, i had to go through my code and delete all their coding, and i'm not a tech whiz either! Would not recommend.

Florilly
United Kingdom
6 days using the app
Judge.me replied August 24, 2020

Hi,

Founder and CEO of Judge.me here.

Totally understand the frustration if this was unexpected.

Unfortunately we lose API access the moment you uninstall our app, so we can't automate code removal in your theme files (nor can any other Shopify app).

What we do instead is remove the code for you via staff account, and our support is ready 24/7 to do so.

Both a support team lead and the overall head of support has reached out on WhatsApp and tried to call you, please let us know if there's anything we can do for you.

Thank you!

August 19, 2023

I am unable to write a review. Could you please help me on this.
One more thing i have two shopify accounts.

Sale Cart
India
5 days using the app
Judge.me replied August 21, 2023

Hi there,

We would definitely be happy to help with the concerns in your 2 stores.

Our team has reached out to you to sort this out. Looking forward to hearing back!

January 24, 2021

I would not recommend that app, after trying that for 5 days I decided to delete it and ask to support to delete the code into my store. The design of the website is totally destroyed and the support told me they cannot delete some of them files in my store because they don't have the permission and asked me to double check everything. Bad support service

MOPAWO
Poland
5 days using the app
Judge.me replied January 24, 2021

Hi,

Founder and CEO of Judge.me here.

We're sorry you had a bad support experience. Our head of support has reached out to you so we can make things right.

Hope we can talk soon!

November 27, 2022

YIKES... installed the app and saw the next day it slowed my store 15 points. No thank you... DELETED! I saw a couple of reviews that said this and something told me not to do it but tried anyway. I can confirm it is true.

Alexandria Lee Hair Care
United States
1 day using the app
Judge.me replied November 27, 2022

Hi,

Founder and CEO of Judge.me here.

Our app is heavily tested not to impact speed. Our support team is reaching out to you, we will investigate what happened here and help resolve any issue.

Looking forward to talking soon.

May 24, 2023

Please do not deduction of any amount in my account i requested to you because my billing cycling showing your charges please i requested to you

AY.TYPRO
India
About 20 hours using the app
Judge.me replied June 5, 2023

Hi there!

Sorry to hear that there has been confusion about when the charge was taken from your account.

Since we have a 30-day money-back policy so merchants can explore our Awesome plan freely, we're happy to refund you for this charge. Please check your billing again and if you have any other concerns, please feel free to talk to us.

Hope to have you back!