Judge.me Product Reviews App

Judge.me Product Reviews App

Reviews (37,340)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting business growth by enhancing customer trust and increasing sales. They value its review consolidation, automated review requests, and extensive customization options, including photo and video reviews. The seamless Shopify integration and exceptional customer support are also praised. Offering a robust free plan and cost-effective paid options, it effectively increases review collection and improves customer engagement and conversions.

August 24, 2020

Why stay in my code after I installed it. Do I need to remove the code manually?
What a wonderful app this is? Why shopify could let this kind come in?

CaraOptics
United States
About 19 hours using the app
Judge.me replied August 31, 2020

Hi,

Founder and CEO of Judge.me here.

We completely understand your frustration and we are offering our full support to fix this issue for you.

After you uninstall our app we lose the API access to your store and we are not able to automatically remove the code from your theme (this happens with every Shopify app).

If you need our help completely removing our code we will need a staff account.

Our support team is available 24/7 and is standing by.

Hope to talk to you soon!

October 17, 2023

Cannot import reviews as advertised, import has glitch.

DuraClear
United States
About 11 hours using the app
Judge.me replied October 18, 2023

Hi there, thank you for letting us know about the Import bug.

Our developers have deployed a fix for this and import is working normally now. Our team has also reached out to let you know and to make sure everything is how you wanted.

Hope to welcome you back soon!

Edited August 5, 2018

The app is very slow. If you have to manage several reviews I can not recommend this app. It totally annoying. I sit here for 3 hours just to VIEW 100 reviews in the app. DO NOT INSTALL THIS APP!!!

Cappa Bags
Germany
About 4 hours using the app
October 10, 2017

stuped app doesn't allowed you to delet it and everythig needs payement even language changing go hustel somewhere else

Coinmagic
France
About 4 hours using the app
Edited March 22, 2020

I used this APP to have reviews on my HTML5 Website. All my products show 0 units, even though my Shopify stock has units on all of them. Can't seem to get past this stage, so basically no way to integrate this widget.

I guess the APP is good for Shopify stores, but not for pure integration. They do have an API, but it does not seem to work. The problem can also be on my side, even though I am quite used to integrating APIs of payment gateways, invoice softwares, etc which are usually way more complex. This one is pretty simple, it just does not seem to work.

Cheers

YBYFOODS
Portugal
About 3 hours using the app
Judge.me replied March 23, 2020

Hi,

Founder and CEO of Judge.me here.

As our head of support told you over the phone, if you're willing to re-install our app, we are happy to make this work for you.

April 8, 2022

aliexpress review importer not working. need to fix this issue asap. cause almost 80% people using aliexpress for product import.

Daily Accessories
United Kingdom
About 3 hours using the app
Judge.me replied April 8, 2022

Hi,

Founder and CEO of Judge.me here. There is an ongoing outage of AliExpress review imports across all apps, we are looking with highest priority into what change at AliExpress caused the issue.

Edited October 10, 2019

After you delete the app, the code stays there and it messed up my site. I contacted support yet they still haven't answer yet. Garbage!
I have not received any phone call from you guys, I did email you 24 hours before my review yet no one replied. This review is intended for Judge.me and not any other app. I had to hire someone clean the mess your app caused after I deleted it.

Water Butlers
United States
About 3 hours using the app
Judge.me replied October 8, 2019

Hi,

Founder and CEO of Judge.me here.

We didn't see any email ticket of you or other means of communication. We tried calling you but voicemail.

On your shop is currently Shopify Reviews, Rivyu and Stamped. Seems like you are testing review apps.

Is it possible this app review was meant for a different app? Either way, please feel free to email us at support@judge.me or start an online chat from our website and our support team is there for you 24/7.

Hope to hear from you soon.

January 25, 2023

Full of bugs, the worst reviews app. A nightmare to configure and asking for money for the most basic stuff. The carusel its messed up. Cant edit/add photos. The text looks like in notepad

Chicmoo
United Kingdom
About 2 hours using the app
Judge.me replied January 27, 2023

I'm sorry to hear that you are having trouble configuring the app. Our support team has reached out to you so we can fix the carousel and assist in setting up the app fully. Hope to speak soon!

Edited March 30, 2019

I only installed the app and it brought my website to a crawl. I'm sure there must be some residual files leftover somewhere because it's still a little slower even after I uninstalled.

Update: I was contacted to have the residual code removed from my website and "analyze" what went wrong. I gave them staff access to only remove the code and not analyze anything. I had to follow-up with them to be sure it was removed so I could remove staff access to my website. I was told it was done but I noticed my website was still lagging. I'm not an idiot so I did a search for the code and noticed that it is STILL there. BEWARE of the apps you install and "developers" you give access to your website.

Melanin Roots
United States
About 2 hours using the app
October 11, 2023

not working on shopify store

Total Outlet
Pakistan
About 1 hour using the app
Judge.me replied October 16, 2023

Hi there,

Thank you for your review. Would you be able to share with us why the app is not working on your Shopify store?

Our team has reached out to you but hasn't heard back. Our support is available 24/7 so please feel free to let us know anytime.

Looking forward to connecting soon!