Reviews (34,937)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting conversion rates and customer engagement through authentic reviews. Key features include customizable widgets, automatic review request emails, and social media integration, which enhance product page aesthetics and build trust. The app integrates smoothly with Shopify and Google Merchant Center and is noted for its user-friendly interface. Support is available 24/7, with a responsive team providing effective assistance. Additionally, it offers affordable pricing plans, including a free option, making it accessible for all business sizes and delivering excellent value.
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Its aight, but other aps have more control. You can't really regulate reviews on this app, not too user friendly. Definitely not as optimal as some of the back in the day review aps. Too much eye noise, too many menus for something which should be pretty simple and user easy. Lots of fancy bells and whistles. If you're into that kind of stuff, this app may be for you. If you're looking for something simple, bare bones, this ain't it. Customer service is good.
Hi there,
Thank you for your detailed feedback. You're right, the app could have been simpler and easier to use.
And as a matter of fact, we have redesigned our entire UI to achieve that while still keeping all current features and adding new ones. In case you want to give this new version a go, we'd be thrilled to have you back!
Nice App
Thank you for your review! We're glad you took the time to rate us. If you have any thoughts or comments to share, we'd love to hear them. Your feedback helps us improve and serve you better!
OK app - I dont like they want all kind of informations from customers, so customers can think its SPAM.
We're sorry to hear about your experience with our app.
We aim to ensure compliance with legal requirements and protect both merchants and customers. The text displayed is often necessary to inform customers about their rights and data usage, ensuring transparency and trust.
We understand your concerns about overwhelming customers and have taken your feedback into consideration to improve the user experience.
Just tried to install not working for me. then contacted not responding. I respect other peoples review, but waiting response. I will increase the review depend on funtionality. Thanks.
Hi there,
Thank you for your feedback and sorry to hear that the installation didn't work well for you.
Upon checking, our team had replied to your emails. Hope they didn't end up in spam :(
But besides emails, we also have a live chat team 24/7. Please do feel free to reach us anytime.
The App seems great but I'm having a hard time for my actual reviews to show up.
Hi there,
Thank you for letting us know about the issue, sorry to hear that you're having a hard time showing the reviews.
Upon checking, it seems you have managed to show the reviews now. Great work!
In case you have any other difficulties while using the app, please don't hesitate to contact our 24/7 support team. We'd be more than happy to help.
Awesome
Thank you for taking the time to rate our app. If you have any thoughts or comments to share, we'd love to hear them. Your feedback helps us improve and serve you better!
Nice, but no multi-language support. They will tell you to install another app to to the transalation, but this is probably conflicting with the existing transaltion app on your Shopify Website and doesn't solve the problem with the emails to be sent to customers asking for reviews.
It's 2023 and multi-language support should not be a pain.
Please guys, improve your app.
Great app and for free but it doesn't suit us because you can't send requests in multilanguage but you can translate the widget in multilanguage. There ıs a glitch I think. Anyway still it is one of the best option to start
ho avuto un problema e sono stati rapidi nella sostituzione
Thank you for your review. Unfortunately, upon checking, we weren't able to find a previous conversation with you to identify the issue. Our team has reached out to see if there's anything we could help with. Looking forward to assisting you further!
App doesn't support Review Widget Automatic Placement inside the Tab section. I am using Shoptimed theme and if I make any changes to the theme, Review widget gets duplicated or pop-up out of the tab section. The team has to disable automatic Review Widget placement and if I make any changes to the theme, I have to request the support team for manually placing the widget inside the tab section.