Judge.me Product Reviews , 27,441 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its user-friendly interface and easy navigation. It's praised for features like product reviews with star ratings, customizable widgets, and automatic review request emails. The app integrates well with social media and Google Merchant Center, and offers extensive customization options. The support team is known for their responsiveness and knowledge. It caters to businesses of all sizes with a range of plans, including a free one. The app also allows for the import of reviews from other channels and improves store visibility in search engine results. Its automatic review request feature and customizable review requests integrate seamlessly with various platforms.
Refine
-
By rating
Well, the support is good, and the review process is straightforward. The main thing I don't like is that customers get a request for review every time they purchase until they finally write a review. I'd prefer they only get one request for each different product.
The app has been a little challenging to use and import my old order history from Wix to Shopify.
Hakima was WONDERFUL !!! I cannot thank her enough. I have spoken to many Judge.me team members and none were able to help me over the 4 -5 week period of trying to transfer my old orders over to receive reviews on the new website. Hakima worked for hours with me to fix this major issue and she was so so helpful and knew exactly what to do. So many others had just sent me links to blog posts that were not helpful at all. I am very grateful for her determination and strong customer service skills !!!
I am also surprised that this issue was quite tricky to resolve as I am sure many people are in a similar situation.
Other than that issue the app seems user friendly for customers which is great.
Thankyou Hakima, I am so happy you could help me.
Really like the app itself.
But as soon as I installed it within an hour, my contact form spam started with 50+ per day. Until then we had 1 every few months.
Nothing else was changed.
I've been quickly called by Judge Me support.
They are extremely helpful at looking at the issue.
I've increased stars due to this.
It could be completely chance timing that we started getting spam for the first time ever, but I'll keep trying the app and find a work around.
Simple and easy-to-use app. Customer support is helpful.
However, the email template customisation could be better...with a little more options and room for customisation.
Pretty good. Some aspects can be confusing, but overall I'm pleased with it. The premium plan for review incentives is a little expensive in my opinion. Customer service/support is very helpful.
Judge.me has been FANTASTIC in their support - they were very prompt and kind in helping answer my problem/queries!
I can't thank them enough - and this review tool, I've heard, has been highly recommended
Great App, The customer care representative Samuel was super helpful. Thank you
So far, the app has been good. It's still early days since launching the website but I am impressed with the Support team. Their prompt responses has been great when needing assistance with something.
Great app and fast customer service, wish there were more options available for the free plan
very Good just setting up, havent used yet , but support has been helpful quick and prompt