I was on the free Yotpo on both of my stores and the features weren't enough.The problem was that it had this huge price jump from $0-$50 per month and nothing in between to get the features I needed, which would be $1200 per year between my two sites...a little pricey I thought
I started seeking out other review apps. Similar to Yotpo, no free version was good enough and everything jumped to $50 or something crazy. All I wanted to do was make the reviews more visible on my website (both have hundreds of SKUs and the reviews were only showing up for the very specific SKU people bought, meaning many people never even saw a review).
I got this app primarily for the feature to group reviews from "like" products that were simply different SKUs (e.g. colour patterns) under the same products.
PJ has been pretty responsive to help iron out quirks that inevitably arise with any app. Bigger app developers take 2-3 days to response to issues and Yotpo was the worst, taking 2-3 weeks at a time to respond to questions about upgrading to the paid version (and, I might add, not even answering my questions).