Reviews (547)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting review volume and user-generated content, which enhances online sales. It's praised for its affordability, seamless website integration, and features like review syndication, customizable email flows via Klaviyo, and easy CSS customization for brand alignment. The app supports integrations with platforms like Klaviyo, Gorgias, and Google Shopping. Merchants appreciate the customizable review widget that improves site aesthetics without affecting performance. They also commend the user-friendly interface, exceptional customer support, and smooth onboarding process, making it a preferred choice for managing product reviews and UGC on Shopify stores.

June 15, 2022

Well worth it! Reviews provide social proof to potential customers, so this app is a game-changer for our store :)

FORTIPHI
United States
About 1 year using the app
January 18, 2023

Best review app out there. Super thoughtful design of both the UI, and features. Junip just gets it. I have tried "them all," when it comes to review & UGC apps. If you have or work with a DTC brand, I highly recommend you switch to/start with Junip.

Hardpops
United States
About 1 year using the app
March 12, 2021

I love it. The product emails are my favorite. I suspect some big-name brands use junip. The free plan is all I need

Raw Plush
United States
About 1 year using the app
March 14, 2022

Great job since having this app. They are there to support and not to not to benefit from my site like other apps does.

Sharon Rose Stop Shop No1 Inc
United States
About 1 year using the app
June 20, 2022

This is a great app. We have used other, more expensive products that don't compare. Junip has an easy, intuitive UI and a very helpful team.

Tom Beckbe
United States
About 1 year using the app
Edited August 11, 2021

Customer support is 100x better than what you will find elsewhere. Made the switch from Yotpo and one the of the best decisions I made.

SPARX
Australia
About 1 year using the app
October 5, 2023

They are incredibly helpful and go above and beyond. Great product that works seamlessly.

Stars + Honey
United States
About 1 year using the app
Edited January 22, 2021

Ankh Care Co.
I Love this app! User friendly easy accessibility for consumers to leave reviews. I love the fact that the reviews have to be approved by the shop owner before posting to website. This allows NO TROLLING and weeds out false information being placed on the website. Knowledgeable friendly staff always available through chat to help! Thanks Junip

Ankh Co
United States
About 1 year using the app
Edited May 18, 2021

I'm incredibly happy with our decision to migrate to Junip. We launched our store using another popular (and more expensive) solution. Once we scaled up to 2,000+ review requests/month, it became a real pain to continuing working with them. Yes, switching over to Junip has saved us money... but the real value to our business is being on a SUPERIOR platform that has 1) deep Klaviyo integrations, 2) lightning fast admin panel, and 3) effective review request flows that have beyond doubled the amount of customer reviews we typically collected before switching. The setup and integration process was easy. Junip's team has always been fast and responsive. I'm excited to see what's next for Junip as they continue to grow and innovate in the space!

BK Beauty
United States
About 1 year using the app
August 7, 2023

I was a Yotpo user...
Now - I'm not...
Junip has given our small business the ability to affordably:
1. Ask for reviews
2. Reward our customers with a coupon for taking the time to leave a review
3. Beautifully display and share our reviews
4. Display well on Google with our awesome reviews

I'm SOOO happy I switched. They made it seamless and easy to do so. Their customer service answers SO Fast, whereas Yotpo would take forever to resolve simple problems. If you're considering switching - Just Do It! :)

NuVision Health Center
United States
About 1 year using the app