Reviews (537)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting reviews and user-generated content, which in turn enhances customer engagement and increases sales. They praise its clear pricing, ease of use, and smooth Shopify integration. Features include customizable review widgets and integrations with Google Shopping, Klaviyo, and Gorgias. The user-friendly interface and effective review collection methods are noted, along with exceptional customer support from staff like Malvina, Leah, and Marcus, who provide technical help and strategic advice.

March 14, 2022

Great job since having this app. They are there to support and not to not to benefit from my site like other apps does.

Sharon Rose Stop Shop No1 Inc
United States
About 1 year using the app
June 20, 2022

This is a great app. We have used other, more expensive products that don't compare. Junip has an easy, intuitive UI and a very helpful team.

Tom Beckbe
United States
About 1 year using the app
Edited August 11, 2021

Customer support is 100x better than what you will find elsewhere. Made the switch from Yotpo and one the of the best decisions I made.

SPARX
Australia
About 1 year using the app
October 5, 2023

They are incredibly helpful and go above and beyond. Great product that works seamlessly.

Stars + Honey
United States
About 1 year using the app
Edited January 22, 2021

Ankh Care Co.
I Love this app! User friendly easy accessibility for consumers to leave reviews. I love the fact that the reviews have to be approved by the shop owner before posting to website. This allows NO TROLLING and weeds out false information being placed on the website. Knowledgeable friendly staff always available through chat to help! Thanks Junip

Ankh Co
United States
About 1 year using the app
Edited May 18, 2021

I'm incredibly happy with our decision to migrate to Junip. We launched our store using another popular (and more expensive) solution. Once we scaled up to 2,000+ review requests/month, it became a real pain to continuing working with them. Yes, switching over to Junip has saved us money... but the real value to our business is being on a SUPERIOR platform that has 1) deep Klaviyo integrations, 2) lightning fast admin panel, and 3) effective review request flows that have beyond doubled the amount of customer reviews we typically collected before switching. The setup and integration process was easy. Junip's team has always been fast and responsive. I'm excited to see what's next for Junip as they continue to grow and innovate in the space!

BK Beauty
United States
About 1 year using the app
August 7, 2023

I was a Yotpo user...
Now - I'm not...
Junip has given our small business the ability to affordably:
1. Ask for reviews
2. Reward our customers with a coupon for taking the time to leave a review
3. Beautifully display and share our reviews
4. Display well on Google with our awesome reviews

I'm SOOO happy I switched. They made it seamless and easy to do so. Their customer service answers SO Fast, whereas Yotpo would take forever to resolve simple problems. If you're considering switching - Just Do It! :)

NuVision Health Center
United States
About 1 year using the app
February 6, 2023

The entire experience, from installation to review collection, has been top notch. Adds a ton of credibility to our brand, and allows us to get really in-touch with our user experience.

Shift Performance Hockey Co.
United States
About 1 year using the app
Edited May 26, 2023

I'm probably one of many "refugees" abandoning the sinking ship that is Stamped and finding a new home. Customer Service was super helpful with onboarding, getting my reviews imported properly, and all my various questions. The review widget itself is much lighter than Stamped resulting in faster speed times for my pages. LOVE the ability to send the review requests via Klaviyo. The admin has great UX and very user friendly.

Features I wish they had or would add:
-Native integration with Loyalty Lion to be able to give rewards points for reviews
-UGC carousels integrated with social media channels to pull tagged photos over from and create carousels from those photos

Tradlands
United States
About 1 year using the app
April 6, 2020

Once my site started to get traffic I was able to use this app for reviews. Very simple to use and looks great. Customer service is outstanding as well, special thanks to Stuart A.

DayDay Custom Creations
United States
About 1 year using the app