Reviews (547)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting review volume and user-generated content, which enhances online sales. It's praised for its affordability, seamless website integration, and features like review syndication, customizable email flows via Klaviyo, and easy CSS customization for brand alignment. The app supports integrations with platforms like Klaviyo, Gorgias, and Google Shopping. Merchants appreciate the customizable review widget that improves site aesthetics without affecting performance. They also commend the user-friendly interface, exceptional customer support, and smooth onboarding process, making it a preferred choice for managing product reviews and UGC on Shopify stores.
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Fantastic tool, so easy to use and beautiful design on store and emails. When needed, support was fast and super friendly. I'm still on the free plan (which is great, btw) but looking forward to upgrade. My only wish is for custom questions feature to be available on the essentials plan, it would be amazing to have it without upgrading to such a big plan. Either way, still sticking to the app because it's the best so far. Thank you, guys!
Junip has been great! The review collection process is seamless and the dashboard for merchants is very user friendly. The Junip team is also very helpful and easy to work with.
Exceptional service experience and fabulously featured app.
I would recommend adding this app to your technology stack.
Junip are just fantastic!
We moved over to Junip at the end of last year, and their communication and platform are 10/10.
Any issues, we just jump online and we get a response within 5/10minutes, it's brilliant!
I would highly recommend!
Thank you for an easy set up ! I think that this is excellent for small businesses and to allow the customers to give their feedback !
Junip is a 5-star review platform. Over many years, we had previously used Reviews.io, Stamped.io, Shopper Approved and Yotpo. We switched to Junip in 2022 partly because of the DEEP, DEEP integration with Klaviyo, as well as the on-page widgets (display UGC/reviews on site). It is also a very lean app -- page speed is not a concern as it was with other apps. The few times we needed support team, they were fast and professional. Can't say that for the others. We've been with Junip now for almost a year and we are thrilled with the product, and the opt-in rate for the review survey exceeds all other apps we had used. 5-stars!
I've been using Junip for a few months now - no complaints! Their customer service is excellent! Switched templates and had some issues, which they were able to fix for me within a few minutes. Really appreciate the support.
We love Junip! It is very user-friendly on both our and the customers' end. We are also very happy with the support we receive from their team. Customers have become very interactive and that's what we really wanted out of the app!
We are a very particular group and Junip is by far the best review / UGC solution available. It's catered to companies of all sizes and great for brands who care about their image. Support is amazing and the process can be compared to what Apple would make if they made a reviews app. Seamless and easy to use.
The Junip crew has been a great team to work with. The platform has a lot of unique features and key integrations.