Junip ‑ Product Reviews App

Best thing about this app. Customer Service. I didn't want to manually install this app since recieving errors on trying to use automatic install and I was able to get assistance on having their team integrate this within my store. Thank you!

I made the mistake of just using the basic Shopify Reviews tool instead of investing in a true reviews partner and I feel like this was my worst business move so far. All of the folks who have purchased from me were not automatically asked or encouraged to review the product they purchased. Now when people go to the site to purchase coffee, I'm missing a great conversion lever. Luckily, Junip helped me automatically reach out to all past purchasers to review and a good amount of people entered into the easy reviews flow. If you're trying to figure out what your tech stack is for your store, Junip should be a non-negotiable. Also, Marcus helped me get everything started and he was super easy to work with. This is my favorite Shopify App after being on this platform for over 3 years.

New user, but loving it so far. Appreciate that there is a Free plan for small business starting out. Great Shopify integration. Thank you Junip!

Great onboarding experience and the app works great. Couldn't recommend it enough! Thank you junip team for all your help!

It's a robust Review app with streamlined and intuitive functionality, both from a customer and admin POV.

Friendly and professional, Marcus was 100% happy to sort any issues I had with a genuine eagerness to help. I hope the chat will connect me with him again if I ever need more help with Junip - his customer service is amazing!

Great platform and great support through the install. Marcus helped us through every step along the way. Highly recommend!

Great thank you, I'll try this widget then I'll tell you if it's working well. On trop bon we're glad to add this plugin.

This app is amazing, it does exactly everything I wanted it to do plus much more. I am very pleased.

Junip is excellent. We leverage SMS heavily as a brand, and I was surprised to find no other reviews product but Junip integrates with Postscript to allow us to request reviews via the same phone number our customers are already texting. It's a glaring gap that the Junip team has been wise to fill. Customer engagement with reviews has been great, and Junip provides a lot of power and flexibility in how customers are polled – rating custom traits along a scale, custom questions, etc. It's very well executed. There's less clarity that I'd like on how to customize the on-site embed css as a non-developer (we operate a headless store), and it would be helpful to have a resource that explained, say, all Junip classes and how to select them. That said, the team has been really responsive in helping us figure this out with personalized support. Onward and upward to Junip. Highly recommend.