Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app user-friendly and affordable, praising its seamless integration with Shopify and its range of features such as QR code review collection and customizable review stars. They appreciate its ability to boost online sales organically and its effective customer outreach. The customer service is highly commended for its responsiveness and expertise. The app's compatibility with platforms like Klaviyo and Google is appreciated, as is the ease of migration from other review platforms. Merchants also value the modern, customizable design, the ability to collect reviews via SMS, and the incentives for reviews through coupons and rewards. The app's integration with Klaviyo for sending review requests is also a plus. It's a lean app that doesn't affect page loading times.

Edited March 20, 2022

Update you soon, for now all is fine, im just looking for integration STORE reviews, hopefully this app looks like it can help

BestPlanNoPlan
Netherlands
14 minutes using the app
October 25, 2021

I used this app to help me gather customer reviews and it was so easy to use and setup! I would recommend this app to everyone with a small business.

kd dollhouse
United States
13 minutes using the app
October 21, 2021

I hope this will help my sales. I need more room in my craft area. I hope all of my coffee mugs sell for the holidays.

yarnandcandlelight
United States
12 minutes using the app
July 8, 2022

I love it! They took me through all the steps so it was hassle free! I would definitely recommend to anyone starting a website!

CrysM
Bahamas
9 minutes using the app
August 4, 2021

Super easy to integrate and you can do a campaign to email previous customers! Very satisfied with this app!

K.S. Garner
United States
9 minutes using the app
January 20, 2020

Very clear and concise dashboard, easy onboarding. Great App!! Looking forward to checking it out in more detail.

Sleep Plus Drink
United Kingdom
4 minutes using the app
November 24, 2021

Still no French language. Cool apparently it doesn't seem like your priority to make your app accessible to more stores. I've been waiting for more than a month to incorporate their solution on my site because I really like the features it offers but today I see that it still hasn't bothered to include the possibility of translate their widget! So it will be without me, I will see another opinion solution ... Too bad and good luck!

Candyor
France
About 2 hours using the app
Junip Inc. replied November 24, 2021

Hey Kevin - sorry to hear this is how it came across to you!

As we mentioned in support about a month ago when you tried our app, Junip is a really small team & working as hard as possible to create the best reviews experience available - unfortunately translations from English is not yet one of those things. Part of what's attracted you to our tool (as you mentioned you "really like the features") is that we stay focused on what we know we can do extremely well & fight the urge to ship anything "half baked" as so many of our competitors do.

We've never claimed to support French, or any multi-language functionality & are very explicit that Junip is an English language solution at the moment. I'm sorry you felt the need to submit a 1-star based on this, but totally respect your right to do so & again, appreciate your passion for using Junip on your store!

We look forward to the day when we can do translations "right" & will be able to support many more stores like yours in the same way we currently support the English language market :)

Be well & happy holidays!

- Stuart, Founder @ Junip

March 4, 2021

Great design and ease of use. I appreciate the support from Junip. I will continue to use the app for customer reviews

LOMAR
United States
4 minutes using the app
November 27, 2019

The price is right for a small store like myself, while still giving me the power and control I need to match my sites look and feel. The pricing model is very simple to understand, although I can see it getting expensive when I start doing thousands of orders a month.

Make Them Good Things
United States
Edited December 13, 2019

Junip was a breeze to set up. Super intuitive and easy to navigate compared to some of the other review apps I tried.

Northern Division
Canada