Reviews (547)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting review volume and user-generated content, which enhances online sales. It's praised for its affordability, seamless website integration, and features like review syndication, customizable email flows via Klaviyo, and easy CSS customization for brand alignment. The app supports integrations with platforms like Klaviyo, Gorgias, and Google Shopping. Merchants appreciate the customizable review widget that improves site aesthetics without affecting performance. They also commend the user-friendly interface, exceptional customer support, and smooth onboarding process, making it a preferred choice for managing product reviews and UGC on Shopify stores.

April 17, 2023

I couldn't wait to leave a review for our review software, and I'm so overjoyed to have reviews on site now! The small team at Junip has been really kind and enthusiastic, ready to jump on a call to help us out at a moment's notice. Malvina, Stuart, and Marcus are the best!

Bellwoods Brewery
Canada
19 days using the app
July 26, 2022

Powerful for us, simple and intuitive for customers. Admin portal is clean and easy to use, Klaviyo integration works just like it should.

LUCY US
United States
19 days using the app
April 13, 2021

Easy to get set up, team is super helpful and responsive to questions. We refuse to pay for Yotpo and were previously using Reviews.io, which was fine but somewhat fragile. With Junip now being a Google-sanctioned aggregator, this made switching and trying something new an easy choice. Hope they continue to innovate and add better features to their strong base.

Sunsoil
United States
18 days using the app
April 12, 2021

I love this app and customer support was amazing in helping me to get started. I recommend this app.

Dominique Nicole Boutique
United States
18 days using the app
February 28, 2022

We've only just started using this app so my rating is more a reflection on the service than its usability. The service has been above and beyond and having just moved over from Trustpilot we are excited to see all of the things Junip can do. We have a difficult store set up and it's the first one that's been able to accommodate that for us.

Spirits and Spice
United States
18 days using the app
July 12, 2021

The support is great and the app is easy to use; I'm very pleased with it and look forward to using it in the future as my business grows.

MISHMISH
United States
17 days using the app
July 13, 2023

Quick, fast, easy and world-class customer support. We got onboarded by Marcus quickly and thoroughly. We couldn't be happier with Junip

kencko
United States
17 days using the app
January 13, 2021

This APP has been amazing for my store! Very user friendly. And the response time is RAPID if you have any questions or issues! This review platform has been one of the best things for my business!

Hookah Hog
United States
16 days using the app
January 31, 2023

Amazing review app, looks very clean and professional. Besided that is their customer service phenomenal, super quick, helpful and very kind. Lovely app!

FlawLash
Netherlands
16 days using the app
November 1, 2021

Still learning could be more friendly having issues seeing reviews ppl say they left and I go to see them and nothing is there so idk

Krystelle Lee Cosmetics
United States
Over 1 year using the app