Reviews (514)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its seamless Shopify integration and user-friendly interface. They appreciate the exceptional customer support, especially noting staff members like Malvina, Leah, and Marcus for their responsiveness. The customizable review widgets are favored for their aesthetic appeal and functionality. Merchants also value the app's fair pricing, effective enhancement of customer engagement through increased reviews and user-generated content, and its ability to boost sales. The ease of migration from other platforms and integration with services like Klaviyo and Google Shopping are additional benefits, along with its mobile optimization.

April 17, 2023

Just what we needed. Great support and a great app. Special thank you to Marcus on the support team. Very swift in responding and we're loving our experience to date. Thank you!

Bottlecup
United Kingdom
11 days using the app
May 16, 2022

I can't remember if I had an issue with this app, but I ended up going with another app that I was already using. I am leaving this review based on their customer service. Very kind, friendly and understanding. There were some misunderstandings from another developer, which Stuart advised very kindly. I have no doubt this is an amazing app, but certainly their customer service is enough to make me want to come back again. We need more people like Stuart. Wishing them much success.

MEMORY LANE CANDLE CO.
United States
10 days using the app
August 4, 2023

We have been using another review app since we started and over time the app got more expensive and metrics related to reviews have been subpar. Been meaning to switch to a different review app but it's been on the back burner because of the amount of work that is required. However, Junip made it extremely easy to switch with their white glove onboarding support. Malvina in particular has been tremendously helpful to migrate from the old app and configure Junip to our specific needs. We could not have asked for a easier onboarding process, time will tell if Junip can deliver better performance but we are extremely confident in the team.

Revant Cosmetics
Canada
10 days using the app
February 13, 2023

Wow! These guys are great! Price was what got me to try them, but the product and especially the customer support was way above and beyond. A shout out to Marcus, your service was prompt, courteous and extremely helpful during install. Couldn’t have done it with you!! Steve B

Intuitive Nutrients
United States
10 days using the app
February 2, 2022

This is an awesome app. Very easy to use and looks super professional. I will be recommending them to my colleagues. Also, the support was super responsive and fast!

The Coffee Club
United States
9 days using the app
March 23, 2021

I just started using it, don't know much about the app but it was easy to setup with the step guild i was given

BESTIE DIVA
United States
9 days using the app
March 23, 2023

works just as it claims and it's pretty awesome i have already tested it out in my store and it looks great

Furry Tykes
United States
9 days using the app
June 30, 2021

Great onboarding. It's refreshing to work with a smaller team after years working with a bigger provider.

SeaVees
United States
8 days using the app
January 19, 2023

Helped switch us over from Yotpo easy peasy. Easier UI than Yotpo, cheaper, and came highly regarded from a friend of ours. Don't wait, make the switch!

NuRangeCoffee
United States
8 days using the app
October 26, 2022

Junip has been easy to integrate and use with our site. We had trouble importing some of our previous reviews but the support was top notch and super patient with us. I highly recommend this app to anyone looking to add product reviews to their site. Thanks Marcus for all your help!

Retrograde Supply Co
United States
8 days using the app