Junip ‑ Product Reviews

Junip is marvelous. Very easy to install and get set up, and the back end is very intuitive. It looks great on our site, and the experience for people leaving reviews is very smooth. I highly recommend migrating to Junip if you're not happy with your current reviews provider. Very affordable, and frankly it functions way better than other review platforms I've used. It's rare in my experience for a Shopify app to work this well right out of the box. And their customer support is beyond stellar. Great work team, keep it up!

On-boarding has been great. Going live today. Solid interactions with the team so far and I have corresponded with them considerably on styling and the Klaviyo integration. So far a much better experience than I've had with several other providers in the space.

We've just made the switch from Yotpo to Junip and are loving it so far. The platform is beautifully designed and easy to use. The features are useful and intuitive for our customers. And most importantly, the customer support is wonderful. Thank you to the Junip team!

Junip is the best Shopify application of its kind. If you are looking for such an application and you choose Junip, you can rest assured that it works very well. The integration with Klaviyo is also perfect. I would also like to underline the great role of the support team of Marcus. In conclusion, by installing Junip you make the best possible choice.

So far so good, transitioned from stamped, due to pricing and interface. Happy with the move so far. The interface is much more responsive and easy to use. Grouping product reviews actually WORKS unlike stamped.
Wish they had more display widgets so I could recreate some of the stuff I had with stamped, like email footer widget, just a widget on the homepage that shows total reviews and aggregate rating. I recreated it but had to do some hacky CSS and JS.

Really easy to implement and great support. But is lacking some customizations features that would make the reviews perform better in my opinion. Such as bigger bold review headings, star color customization at top and bottom (If needed to be separate). Just a few little things. But overall, great app.

Review update: Customer support exceeded my expectations & Marcus was very hands on with the help he provided me with. Thanks guys!

After trying a couple of other big name review apps we landed on Junip. It's the most simple to use for us and our customers with a clean interface and plenty of options for integrations. We've found our solution!

Junip have created one awesome review platform! We were quoted over £400 a month to implement Trust Pilot on our website. With the pricing options from Junip - it's a no brainer!

Likewise, we've spoken with other e-commerce brands who have implemented Yotpo and they've accrued hefty developer costs to implement & integrate on their Shopify builds. In comparison, we've got Junip up and running in less than 24 hours.

Junip integrates seamlessly on our site to personalise the front end. In the back-end, we've got total visibility to track key metrics and manage reviews.

Stuart & the team take customer support to the next level! They've gone out of their way to help us get up and running and they respond to support queries in MINUTES. I'm excited to see the features they'll roll out next on Junip.

I'm giving this app a lower review because it is missing something that is critical to my needs, not because the app is not good otherwise. It simply won't work for a store like mine.

Functionality was good. But then we started getting complaints from customers who were worried about the way Junip was displaying their names on reviews. Junip is only able to display full first name and last initial. For customers with unique first names this was leading to concerns about being "outed" in a public forum.

I reached out to Junip support to find out how to change the name display to first and last initial, a convention which is standard in other review apps. I was told that they were not willing to make changes to the way names display at this time. We are in a more sensitive market, and this makes the app unusable for us, and I believe other merchants may wish to know of this limitation prior to investing time and money setting up Junip.

Very easy to set up! Setting up the email campaign was literally two clicks as well, they also have a free plan which is great for businesses that are starting out.