Reviews (514)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its seamless Shopify integration and user-friendly interface. They appreciate the exceptional customer support, especially noting staff members like Malvina, Leah, and Marcus for their responsiveness. The customizable review widgets are favored for their aesthetic appeal and functionality. Merchants also value the app's fair pricing, effective enhancement of customer engagement through increased reviews and user-generated content, and its ability to boost sales. The ease of migration from other platforms and integration with services like Klaviyo and Google Shopping are additional benefits, along with its mobile optimization.

April 13, 2021

Easy to get set up, team is super helpful and responsive to questions. We refuse to pay for Yotpo and were previously using Reviews.io, which was fine but somewhat fragile. With Junip now being a Google-sanctioned aggregator, this made switching and trying something new an easy choice. Hope they continue to innovate and add better features to their strong base.

Sunsoil
United States
18 days using the app
April 12, 2021

I love this app and customer support was amazing in helping me to get started. I recommend this app.

Dominique Nicole Boutique
United States
18 days using the app
February 28, 2022

We've only just started using this app so my rating is more a reflection on the service than its usability. The service has been above and beyond and having just moved over from Trustpilot we are excited to see all of the things Junip can do. We have a difficult store set up and it's the first one that's been able to accommodate that for us.

Spirits and Spice
United States
18 days using the app
July 12, 2021

The support is great and the app is easy to use; I'm very pleased with it and look forward to using it in the future as my business grows.

MISHMISH
United States
17 days using the app
July 13, 2023

Quick, fast, easy and world-class customer support. We got onboarded by Marcus quickly and thoroughly. We couldn't be happier with Junip

kencko
United States
17 days using the app
January 13, 2021

This APP has been amazing for my store! Very user friendly. And the response time is RAPID if you have any questions or issues! This review platform has been one of the best things for my business!

Hookah Hog
United States
16 days using the app
January 31, 2023

Amazing review app, looks very clean and professional. Besided that is their customer service phenomenal, super quick, helpful and very kind. Lovely app!

FlawLash
Netherlands
16 days using the app
November 1, 2021

Still learning could be more friendly having issues seeing reviews ppl say they left and I go to see them and nothing is there so idk

Krystelle Lee Cosmetics
United States
Over 1 year using the app
October 18, 2022

We are loving Junip so far. Have tried a few of the other larger and maybe more widely known review apps and so far Junip beats them in all categories.

FRANC
Canada
15 days using the app
March 16, 2022

Junip was easy to integrate, they had a great support staff and we saw immediate reviews after launching a campaign.

Sugardoh
United States
14 days using the app