Reviews (2,307)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting email signups, conversions, and reducing abandoned cart rates. It features customizable email pop-ups, banners, and Commerce AI for targeted upselling. The seamless Shopify integration allows for quick campaign setups. Customer support, especially the managed services team, is praised for its responsiveness and effectiveness, making it a preferred choice over other marketing tools.

February 25, 2025

JustUno was very helpful in lowering our abandoned cart rate and driving additional revenue throughout the entire website flow. Miranda, my contact there was great. She was super responsive, and attentive and was able to fix every problem I encountered.

Gamer Advantage
United States
3 months using the app
November 6, 2024

Horrible experience. This app used to work for us, now it is super glitchy.

It will take you hours to build anything custom and even once you get it right it doesn't save! So you do the work 4x over and waste the better chunk of your day.

On top of that, once it is live, it keeps turning itself off for no reason. Which is terrible because I sent out an email and SMS promoting our Halloween ...

Jennifer Zeuner
United States
Over 2 years using the app
Justuno replied November 13, 2024

We’re so sorry you experienced these glitches, it’s an issue that our team has since identified and corrected that was causing your pop-up to not save properly. As for the ...

April 12, 2024

Using Justuno for our on-site promotions has been a game-changer for our marketing strategy. Their platform seamlessly integrates with our Shopify store, and it’s incredibly easy to launch and manage promotions that truly engage with our audience.

I also highly recommend Justuno's managed services as an option. We’ve taken our promotional campaigns to the next level with their work. Their team is ...

TRIBAL Hollywood
United States
Over 5 years using the app
May 16, 2024

I've been working with JustUno for a few years now. I really like working with Miranda from their team. She's my account rep and always brings a ton of great ideas to the table when we do our check-ins. They have a lot of features, so many options when it comes to targeting your website visitors, I simply don't have enough hours in my day to do them all but there' lots you can do with their app. ...

Kerrits Equestrian Apparel
United States
About 5 years using the app
April 23, 2024

We've been using Justuno self-managed for the better part of the last 7 years, and have been so happy with it. However, moving to Managed Services has been a game-changer for us! We never knew what we were missing, how fully customizable the platform and functions are, what additional functions were available to us that were going unused because we thought they would be too complicated to use, ...

Kiyonna
United States
10 months using the app
May 14, 2024

Fantastic easy onboarding with Justuno, we got stuck right in and rolled campaigns out almost immediately! We were working with Kelsey and I can't recommend her enough - very supportive and informative.

111SKIN
United Kingdom
3 months using the app
May 25, 2024

Customer service with Brad was topnotch. He walked me through setting up my promotions and answered any questions I had. I'm a noob at this so I had a lot.

Six Trix Baby
United States
11 days using the app
October 10, 2024

JustUno has definitely been the game changer in helping our conversions rise. Miranda is an absolute delight to work with and always has great ideas to further grow our brand. Highly recommend!

Amai Amara
Germany
November 29, 2022

Justuno is very powerful, I just teamed up with Miranda from the managed services team and she is AMAZING. I am seeing results each month based on her help with strategies to optimize customer experience on my site. Thanks!!

Domestify
United States
Over 5 years using the app
Justuno replied November 30, 2022

Thank you for your feedback, and we are glad to learn that Miranda has helped you increase conversions. We at Justuno are continuously in the process of improving our app for ...

January 18, 2023

I love it. Easy to use. I have used it for years now. I can easily create pop ups and banners on table top and mobile.

Elana Carello Sweaters
United States
About 5 years using the app