Reviews (2,344)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting email sign-ups, conversions, and sales through features like Commerce AI for cart upsells, customizable pop-ups, and targeted campaigns based on visitor behavior. They appreciate the seamless Shopify integration, diverse templates, and customization options. The app is noted for its reliability and quick setup. Customer support is praised for being responsive and providing detailed, real-time assistance.

January 3, 2015

Awesome app to connect our store's E-commerce to the social media marketing aspect. Thanks for the nice app Justuno!

Affordable Womens Clothing
United States
6 months using the app
May 14, 2024

Fantastic easy onboarding with Justuno, we got stuck right in and rolled campaigns out almost immediately! We were working with Kelsey and I can't recommend her enough - very supportive and informative.

111SKIN
United Kingdom
3 months using the app
April 8, 2014

We have been using Justuno for a few weeks now and we love it. Why? Because we evaluate the Shopify Apps we install using 6 criteria:

1) Installation - Justuno was super easy to install with no snags for us. Installs and sets up in just a few minutes.

2) Ease of Use - The dashboard; the main starting point for managing the app, is easy to follow and the results of your coupons or offers are easily measured with the stats and analytics provided.

3) Stability - We have not had any problems with the application interfering with our store's operation, theme, or any other third-party applications installed.

4) Cost - We believe the application is being offered at a fair price and offers considerable value.

5) Effectiveness - We have already experienced numerous conversions, primarily email signups.

6) Developer Support - Support has been very responsive (even when we ask the stupid questions).

Give it a try. We think you will be happy you did.

Portland Mercantile Company
United States
5 months using the app
April 7, 2014

Great app to increase your traffic into sales and they provide amazing customer support.

NOMAD
United States
5 months using the app
April 23, 2024

We've been using Justuno self-managed for the better part of the last 7 years, and have been so happy with it. However, moving to Managed Services has been a game-changer for us! We never knew what we were missing, how fully customizable the platform and functions are, what additional functions were available to us that were going unused because we thought they would be too complicated to use, etc. And, to top it all off, our dedicated account manager, Miranda, has been a dream to work with!

Seamless integration with Shopify (we are on Plus), in literally two keystrokes.

There are a lot of marketing add-ons in the Shopify App store, but if you want something that just works, has US based support and customer service, and will be there for you whether you're just starting out/growing, or are a full blown e-comm behemoth, Justuno is the marketing app I'd recommend.

Kiyonna
United States
10 months using the app
January 5, 2016

easy to use app and excellent customer support.
This is one of the better pop-up apps I've found that allows for enough customization and ease of use.

Workclothingbrand
United States
About 9 years using the app
May 22, 2017

Have used it in the past and am coming back now that I can integrate my infusionsoft campaign with it!

Stilwell Pianos
United States
About 9 years using the app
October 4, 2014

I love the added value Junstuno brings to my site and my business. Being able to customize the pop ups to match my theme and products is fantastic. The pop up on my home page is helping me to quickly build a list of interested prospects, and the pop up on my cart page has made customers out of former cart abandoners! Thank you for a terrific tool. I highly recommend Justuno.

HandBand Pro LLC
United States
3 months using the app
April 10, 2014

Very easy to use and customizable to match your own theme. Highly recommended.

Yutopia
Canada
3 months using the app
February 12, 2015

This app was really easy to use and does exactly what I'm looking for at the moment. I just started so I haven't paid to upgrade yet - but I think this is an app I'll be able to use and grow with for a while.

Lux and Lovely Boutique
United States
3 months using the app