Justuno ‑ Email & SMS Pop ups , 2,338 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ease of use and effectiveness in capturing emails and driving conversions. They appreciate its advanced targeting rules and seamless integration with platforms like MailChimp and Klaviyo. The customer service, especially from team members Miranda and Chris, is often praised. The app's managed services and Commerce AI are noted for enhancing promotional campaigns and conversion rates. However, some merchants find the design interface clunky and have issues with tracking conversions. A few reported slow customer service response times and difficulties in cancelling subscriptions. Despite these, many value the fair pricing and its success in reducing cart abandonment rates and increasing revenue.
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worst app ever, watch out for illegal charges. support was helpful, but the app in itself, not great.
Thanks for your feedback on your experience with Justuno. Your account was registering more website traffic than your plan includes which led to the auto extras. We understand that this was frustrating given the traffic discrepancies between Shopify & your Justuno account. Those charges were refunded yesterday as well as a cancellation of your account to prevent future charges.
Our Facebook business account was hacked right before Christmas day and we essentially had to rebuild the business up from scratch. For 8 months we couldn't use the popups and I had paid for the annual plan in advance... The customer service team has exceeded my expectations by allowing us to extend the duration of that un-used service due to our unexpected event. This is what I call GOOD customer service. Bravo!
Working with Miranda has been such a game changer. She always has great ideas, is super communicative and helpful, and the exit intent that she set up for us has improved engagement and conversions on the site!
Very powerful. And incredible, instant customer service. Super helpful when trying to sort through the appropriate triggers.
Justuno ha sido una herramienta muy importante para nosotros. En Banners, Pop Ups y AI la parte de reglas y de diseño supera por mucho otras de las opciones mas económicas, ya que hemos podido hacerlo de forma muy personalizada, para que la experiencia del usuario sea muy amigable y efectiva.
Recomendamos contratar con la parte de "Professional Services" ya que la atención y servicio de nuestra ejecutiva Marley ha sido EXTRAORDINARIA. Marley ya entiende nuestras necesidades, modelos de negocio y el L&F de la marca y nos ayuda de forma impecable. Si es una plataforma algo cara para nosotros, pero creemos que la personalización de la experiencia y lo profesional que se ve lo vale.
Miranda and the Justuno team have been great. As an organization that likes to move quickly, we appreciate the speed we have seen with implementation and testing. Thanks!
edit screen cuts off the edges of template, you can't drag the background in order to position it well, screen is rigid you can't hide some settings bars in order for the edit screen to be wider.
easy to use app and excellent customer support.
This is one of the better pop-up apps I've found that allows for enough customization and ease of use.
Awesome product with real results.
Difficult to find in the app store but the tool works well, is easy to use and has significantly contributed to me growing my email list. Cheers guys - if you want to buy a tent - allfouroutdoors.com