Reviews (2,344)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversions and engagement through customizable pop-ups, email sign-ups, and AI-driven tools. It integrates seamlessly with Shopify, meeting both basic and advanced marketing needs. The managed services are particularly valued for aligning promotional efforts with broader marketing goals. Support is frequently praised for its responsiveness and expertise, enhancing the app's value in merchants' marketing strategies.

November 29, 2023

Working with Justuno has been a fantastic experience, especially with Miranda leading the way. Initially planned as a 3-month trial for our website, we decided to quickly expand to our USA site within a month because it was so beneficial. The Commerce AI significantly boosted our conversion rates during sales, proving incredibly helpful. Tech support with Yuno has been fantastic – a true coding whiz who consistently delivers solutions. Despite challenging time zones (given our location in AUS), Miranda's dedication shines through as she consistently goes the extra mile, staying back, or jumping on a call whenever needed to assist whenever needed. Excited about the future with Justuno!

TOOLETRIES
United States
2 days using the app
November 20, 2023

worst app ever, watch out for illegal charges. support was helpful, but the app in itself, not great.

TLC Sport
United Kingdom
14 days using the app
Justuno replied November 21, 2023

Thanks for your feedback on your experience with Justuno. Your account was registering more website traffic than your plan includes which led to the auto extras. We understand that this was frustrating given the traffic discrepancies between Shopify & your Justuno account. Those charges were refunded yesterday as well as a cancellation of your account to prevent future charges.

January 5, 2016

easy to use app and excellent customer support.
This is one of the better pop-up apps I've found that allows for enough customization and ease of use.

Workclothingbrand
United States
About 9 years using the app
May 22, 2017

Have used it in the past and am coming back now that I can integrate my infusionsoft campaign with it!

Stilwell Pianos
United States
About 9 years using the app
December 7, 2017

Easily the best pop up/banner promotion app for Shopify! Fully customizable effects and engagement rules allow you to create sophisticated advertising for your shopify site.

Leo Boutique
Canada
Over 7 years using the app
May 24, 2016

Awesome product with real results.

Pinchandfold
New Zealand
Over 7 years using the app
November 29, 2022

Justuno is very powerful, I just teamed up with Miranda from the managed services team and she is AMAZING. I am seeing results each month based on her help with strategies to optimize customer experience on my site. Thanks!!

Domestify
United States
Over 7 years using the app
Justuno replied November 30, 2022

Thank you for your feedback, and we are glad to learn that Miranda has helped you increase conversions. We at Justuno are continuously in the process of improving our app for an enhanced experience. We look forward to growing alongside your business.

August 11, 2017

Difficult to find in the app store but the tool works well, is easy to use and has significantly contributed to me growing my email list. Cheers guys - if you want to buy a tent - allfouroutdoors.com

All Four Outdoors
United Kingdom
Almost 7 years using the app
December 20, 2017

Great app. Would suggest to anyone

Get Gnarly Llc
United States
Almost 7 years using the app
January 7, 2018

Excellent, very easy to use! We have successfully executed several campaigns with this app. Much better than the others out there.

Delmonico Apparel Co
United States
Over 6 years using the app