Reviews (161)

Overall rating
4.1
Counts per rating level
  • 81% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its intuitive interface and seamless integration with Shopify, enhancing inventory and production management. It eliminates the need for manual spreadsheets and prevents stock shortages. The responsive customer support and robust tools like batch tracking and recipe management are particularly beneficial for manufacturing businesses. Additionally, its cost-effectiveness and regular feature updates help streamline operations efficiently.

May 26, 2020

Katana handles the complexity of a small manufacturing business very well. It takes time to input all of the data (or course) - and there are several import features available. I found it easier to add data manually, since it gave be an opportunity to clean up cluttered SKU's and better organize the data to fit into the Katana system. Being able to have nested items and bundles is HUGE, as it ...

KODAMA
United States
10 days using the app
Katana Cloud Inventory replied June 2, 2020

Thank you!

January 5, 2021

My growing business was growing beyond my ability to manage my inventory effectively, to be able to make forecasting decisions. I'm so glad I incorporated Katana into our operations! Using the app has provided the clarity I didn't know I needed, and has allowed me to be able to make smarter business decisions.

KAIKE
United States
5 months using the app
Katana Cloud Inventory replied January 13, 2021

Excited to be growing with you! 🚀

August 8, 2019

Amazing to have such a powerful app to help me organize all of my raw materials and track all of my inventory. Especially across a few warehouses.

Caesar Squeezers
Canada
9 days using the app
Katana Cloud Inventory replied August 9, 2019

Thank you for such positive feedback! 🙌🏼

March 21, 2019

Nice simple MRP system. We have used a number of systems over the years with multiple issues and unnecessary features. If you are looking for an easy solution to run stock, MOs and POs this is the system to use.

Restrap
United Kingdom
7 days using the app
Katana Cloud Inventory replied March 21, 2019

Thank you for sharing your experience! 🚀

May 14, 2020

This app is just what we need! Specially the BOM is spot on! Shopify integration could be improved by allowing to chose which product only to send as we have multiple kinds of products. Thanks

Qi Life Store
Canada
4 days using the app
Katana Cloud Inventory replied June 2, 2020

Thank you!

September 5, 2019

I have been using Katana for a couple weeks now and it really has all the tools to make tracking my inventory and keeping up with production so much more efficient. It takes some getting use to, but Chris has been so helpful through this process answering my questions and even jumping on a call when we just couldn't figure out how to fix the problem I was having over messages.

BELLE BAR
United States
About 1 month using the app
Katana Cloud Inventory replied September 5, 2019

Thank you for sharing your experience and we really do go all-in on making our customers succeed with Katana! 📈

May 15, 2020

Love the Katana Shopify Integration. You can link multiple stores. Seamless. Looking foward to when new product set up can be done in Katana and seamlessly created in Shopify. Their Customer Service is the best!

RAW Coffee Company
United Arab Emirates
18 days using the app
Katana Cloud Inventory replied June 2, 2020

Thank you for your support! 💪

January 16, 2024

I installed the app which didn't work for me, as it over complicated things. I uninstalled within the 14 day window and they still charged me $US129. It resulted in my shop being frozen for 2 days because the charge wasn't paid and I lost sales. Now I have to chase them to try to get my money back as I had to pay the charge to get my shop reopen. Not impressed.

Zero Refill
New Zealand
11 days using the app
Katana Cloud Inventory replied January 29, 2024

Thanks for being with us and trying out Katana, your refund should be with you in full.
We welcome you back if you need an inventory management solution in the future! :)

September 10, 2019

Good app for basic inventory management. But if you need to also management production, tracking bill of material usage and component stock levels, then Katana is a GREAT app. A fraction of the cost of other systems and a much better UI for getting work done fast and moving on to something else more important.

A bit simple at the moment, which is good and bad, but the team is evolving the app and ...

Simple Loose Leaf
United States
1 day using the app
Katana Cloud Inventory replied September 10, 2019

Thank you for the support and hope we keep growing together! 🚀

January 9, 2024

Every time I install they jumble up all of my inventory, in some cases add 20+ items to 300 different skus! what a headache.

Really Cool Living
United States
About 21 hours using the app
Katana Cloud Inventory replied January 29, 2024

Sorry to hear about your experience setting up the integration, it's no doubt frustrating to have all your inventory jumbled up!

We're not sure what exactly happened in your ...