Overall rating
3.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 3% of ratings are 1 stars
May 17, 2020

Lots of inventory apps out there but none are as solid on the materials management side as Katana. Its definitely added value from day one with materials management, out of stocks, and building flexible bill of materials. I can see my costs with real time averages and finally take tangible benefit on my balance sheet for finding cost efficiencies month over month.

BlackTravelBox
United States
Over 1 year using the app
Katana Cloud Inventory replied June 2, 2020

Thank you for the feedback!

Edited December 29, 2023

I really liked this software put they raised the price and my business can no longer afford it. They charge based on the number of line items you sell every month.. not how many orders you have per month. So, if you have les than 5 SKU this might work for you. Our top selling bundle has 7 line items. We have almost 25 SKU at any given time. This software is way over priced for small businesses with multiple SKU. Its very user friendly though. I'm so sad we can no longer use it.

Good Vibes All Purpose Cleaner
United States
Almost 2 years using the app
Katana Cloud Inventory replied October 23, 2020

Thank you and we're taking your feedback regarding QB into account!

February 20, 2022

Not only does the App work perfectly, but the support is out of this world. We have quite complex requirements for the size of our business due to having products that change every month. The team at Katana helped me to design the perfect solution and then found us a brilliant agency to implement it for a very reasonable price. All for no additional cost. Friendly, helpful and fast responses. Perfect 11/10 for customer service I have used far more expensive MRP and ERP systems in the past, and I must say that Katana measures up very well. For the price and it's ability to integrate with everything we already use it is unbeatable. If you are a manufacturing business and you use Xero, use Katana!

Kocktail
United Kingdom
23 days using the app
September 30, 2019

I can only give 4 stars so far because some features I need are not there yet. (i.e. The order notes aren't imported from Shopify) But I can't say enough how great the customer service is. Any concern I had they are working on a fix for. This is so much better than the many spreadsheets we were using in the past. It compiles the jobs of many people and makes life so much easier!

Buttercream Clothing
Canada
About 1 year using the app
Katana Cloud Inventory replied October 1, 2019

Thank you for your feedback! We are working hard to roll out new features every week and hope to have all your needs to be covered very soon! Thanks for growing with us! 🚀

March 24, 2021

This app has a lot of great things about it and it syncs well with Shopify. We do want to be able to move to using this as our sole source of truth when it comes to managing orders etc, but unfortunately, the fact that we are unable to partially ship or partially pack or allocate part of an order is a little bit of a set back. Currently the only way to do this is to manually create a new sale order, which doesn't work for our business. Hence the 4 star rating. The good news is that the team are working on a partial fulfilment feature, which I cannot WAIT for as it would make everything so much easier. I'm looking forward to writing a 5 star review when this feature has been released.

Cherry Tuning & Performance
Australia
12 months using the app
Katana Cloud Inventory replied March 26, 2021

Thank you for the review. We are indeed aware of the need partial fulfillment feature and hope we can deliver it to you soon! 🙌

Edited January 21, 2020

Great app. Exactly what I needed to manage my manufacturing and inventory. I did not put a 5 star just because the system is a bit slow, but overall it is a great app.

Mood Collection
Switzerland
12 months using the app
Katana Cloud Inventory replied January 22, 2020

Thank you! Definitely working on to make the system even faster and smoother! 💪

Edited May 14, 2020

I manage multiple eCommerce stores and also wholesale my products. In the past, I used to struggle with keeping inventory up to date for various online stores and wholesale accounts across multiple warehouses. Katana has changed that! Now I always know exactly what is where and how much is available to sell

Product Supply Lab
United States
20 days using the app
Katana Cloud Inventory replied June 2, 2020

Thank you for your support! 💪

Edited September 26, 2019

Overall, I have enjoyed using Katana. It allows you to keep all your inventory and finished goods in one place, and keep track of what needs done and what is at a good stock level. My only complaint is that it is a little confusing to see true stock numbers, because you have to go to the stock page and sort through all the variables (made, making, sold but still on your shelf) to see what your true number is.
It has simplified our inventory management, and I would recommend it to someone looking for some help in streamlining and tracking their supplies and goods.

Antique Candle Co. - Wholesale
United States
11 months using the app
Katana Cloud Inventory replied September 26, 2019

Thank you for the nice feedback! 🚀

Edited January 22, 2020

Katana has transformed the backend of my business in ways I didn't even know were possible. I'm a candle/beauty product maker and keeping track of all the grams and ml of the hundreds of ingredients I use was a nightmare. I was spending money on reordering product I didn't need and forgetting to order what I was actually out of! Katana is keeping me aware of what I have in stock and what I don't. And the cost per item and recipe tracker?! AMAZING. I've been searching for years for an app that would do everything that this app does and finally found it. I was a little afraid of that $99/month fee, but honestly? I've probably SAVED double that so far just in knowing what to order!! Legit can't say enough amazing things about this. The only thing I can't figure out is bulk changing product prices for finished items, but hey. If that's the only gripe I can think of, that's amazing! GET. THIS. APP. :)

***Updating my review! After I said here that I couldn't figure out bulk edit the default sales prices, Hannes reached out to me to let me know that I actually can!! Superb customer service and attention to detail. If I could give a million stars, I would! :)

Wood & Wax Co.
United States
19 days using the app
Katana Cloud Inventory replied January 22, 2020

Thank you! We really love helping cool beauty companies grow! 💪

June 29, 2021

This app has helped our business get more organized and communicate better within the company. I enjoy the ease of tracking inventory and purchases. I do wish that it had better reports for snapshots of workflow.

Explore More | RMJ USA
United States
10 months using the app
Katana Cloud Inventory replied July 2, 2021

Glad to be there for your business success!

As for reporting, you might want to take a look at our integration with Easy Insight - a powerful reporting tool.

Thanks for the review!