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Overall rating
Counts per rating level
  • 88% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for managing inventory and manufacturing processes, with features like batch tracking and automated purchase order creation. It provides accurate cost of goods sold tracking, aiding in product pricing. Despite its cost, merchants believe it's a worthy investment due to its responsive customer support. However, they suggest enhancements like detailed reporting and partial shipping or packing orders, which are reportedly being addressed.

June 18, 2020

Katana has been a tremendous help for our business. Specifically, It has made Bundling our products and managing their inventory much easier. Another feature that has really helped out with inventory is reorder minimums. Since implementing we always know we have enough stock to produce what we need without guessing or counting each time.

Almanac Supply Company
United States
About 1 month using the app
Katana Cloud Inventory replied July 21, 2020

Thank you for growing with us!

March 26, 2019

Easy to access shopify orders and the guys are very responsive to set up the system and help if anything occurs or need to optimize.

Wholesale – La Cabra Coffee Roasters
Over 1 year using the app
Katana Cloud Inventory replied March 26, 2019

Thank you for the feedback and always happy to help your business grow! 🚀

November 17, 2022

Katana is a simple to set-up, simple to use inventory control app that is ideal for a small manufacturer. We tried Fishbowl for a couple of years but it is difficult to implement and the support was terrible. The Katana team is readily available to help you get started, but not much help is needed as it is very intuitive.

Clearly Loved Pets
United States
About 1 month using the app
Katana Cloud Inventory replied November 17, 2022

Thanks for your review! Great to hear you're finding Katana simple and easy to use for your manufacturing business - that's exactly what we're aiming for :)

March 22, 2021

This app is fantastic! I have several products that I manufacture and each product is made up of various components. Before Katana, manually keeping track of all my inventory was difficult. With Katana all of my products are broken down into recipes. If someone orders a product all of my components stock levels are adjusted and I'm alerted when I need to re-order them. Worth it's price. No regrets.

Alpinhound Pet Co.
United States
30 days using the app
Katana Cloud Inventory replied March 24, 2021

Woohoo! Glad to see you are successful with Katana! 🎉

October 23, 2020

We'd been looking to move our website to the Shopify platform for a long while as our website was out of date but we'd always been hesitant to do so as we're a manufacturing and sales business and needed tight control of our stocks. Katana functions as the perfect intermediary between the website and our accounting package (Xero) with excellent functionality and seamless integration. Wish we'd done it sooner (and if we'd known then what we know about Katana now, we definitely would have)!

Herbs in a Bottle
United Kingdom
30 days using the app
Katana Cloud Inventory replied December 28, 2020

Delighted to hear you are succeeding with Katana. Thank you for the positive review!

March 23, 2021

Katana has proved a very useful tool for our mid sized business. We have been able to track inventory more efficiently and link our shopify orders. We had a couple of hiccups in the beginning with zeroing out inventory in our shop, but once up and running we have loved the seamless integration of the two. Highly recommend if your company is growing into to a more automated tracking system because it has saved us tons of time and confusion.

United States
Over 1 year using the app
Katana Cloud Inventory replied March 24, 2021

Thank you! 🙌

May 17, 2020

Lots of inventory apps out there but none are as solid on the materials management side as Katana. Its definitely added value from day one with materials management, out of stocks, and building flexible bill of materials. I can see my costs with real time averages and finally take tangible benefit on my balance sheet for finding cost efficiencies month over month.

United States
Over 1 year using the app
Katana Cloud Inventory replied June 2, 2020

Thank you for the feedback!

February 20, 2022

Not only does the App work perfectly, but the support is out of this world. We have quite complex requirements for the size of our business due to having products that change every month. The team at Katana helped me to design the perfect solution and then found us a brilliant agency to implement it for a very reasonable price. All for no additional cost. Friendly, helpful and fast responses. Perfect 11/10 for customer service I have used far more expensive MRP and ERP systems in the past, and I must say that Katana measures up very well. For the price and it's ability to integrate with everything we already use it is unbeatable. If you are a manufacturing business and you use Xero, use Katana!

United Kingdom
23 days using the app
Edited September 26, 2019

Overall, I have enjoyed using Katana. It allows you to keep all your inventory and finished goods in one place, and keep track of what needs done and what is at a good stock level. My only complaint is that it is a little confusing to see true stock numbers, because you have to go to the stock page and sort through all the variables (made, making, sold but still on your shelf) to see what your true number is.
It has simplified our inventory management, and I would recommend it to someone looking for some help in streamlining and tracking their supplies and goods.

Antique Candle Co. - Wholesale
United States
About 1 year using the app
Katana Cloud Inventory replied September 26, 2019

Thank you for the nice feedback! 🚀

September 30, 2019

I can only give 4 stars so far because some features I need are not there yet. (i.e. The order notes aren't imported from Shopify) But I can't say enough how great the customer service is. Any concern I had they are working on a fix for. This is so much better than the many spreadsheets we were using in the past. It compiles the jobs of many people and makes life so much easier!

Buttercream Clothing
About 1 year using the app
Katana Cloud Inventory replied October 1, 2019

Thank you for your feedback! We are working hard to roll out new features every week and hope to have all your needs to be covered very soon! Thanks for growing with us! 🚀