Reviews (161)

Overall rating
4.1
Counts per rating level
  • 81% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its intuitive interface and seamless integration with Shopify, enhancing inventory and production management. It eliminates the need for manual spreadsheets and prevents stock shortages. The responsive customer support and robust tools like batch tracking and recipe management are particularly beneficial for manufacturing businesses. Additionally, its cost-effectiveness and regular feature updates help streamline operations efficiently.

Edited January 21, 2020

Great app. Exactly what I needed to manage my manufacturing and inventory. I did not put a 5 star just because the system is a bit slow, but overall it is a great app.

Mood Collection
Switzerland
12 months using the app
Katana Cloud Inventory replied January 22, 2020

Thank you! Definitely working on to make the system even faster and smoother! 💪

Edited May 14, 2020

I manage multiple eCommerce stores and also wholesale my products. In the past, I used to struggle with keeping inventory up to date for various online stores and wholesale accounts across multiple warehouses. Katana has changed that! Now I always know exactly what is where and how much is available to sell

Product Supply Lab
United States
20 days using the app
Katana Cloud Inventory replied June 2, 2020

Thank you for your support! 💪

Edited January 22, 2020

Katana has transformed the backend of my business in ways I didn't even know were possible. I'm a candle/beauty product maker and keeping track of all the grams and ml of the hundreds of ingredients I use was a nightmare. I was spending money on reordering product I didn't need and forgetting to order what I was actually out of! Katana is keeping me aware of what I have in stock and what I don't. And the cost per item and recipe tracker?! AMAZING. I've been searching for years for an app that would do everything that this app does and finally found it. I was a little afraid of that $99/month fee, but honestly? I've probably SAVED double that so far just in knowing what to order!! Legit can't say enough amazing things about this. The only thing I can't figure out is bulk changing product prices for finished items, but hey. If that's the only gripe I can think of, that's amazing! GET. THIS. APP. :)

***Updating my review! After I said here that I couldn't figure out bulk edit the default sales prices, Hannes reached out to me to let me know that I actually can!! Superb customer service and attention to detail. If I could give a million stars, I would! :)

Wood & Wax Co.
United States
19 days using the app
Katana Cloud Inventory replied January 22, 2020

Thank you! We really love helping cool beauty companies grow! 💪

June 29, 2021

This app has helped our business get more organized and communicate better within the company. I enjoy the ease of tracking inventory and purchases. I do wish that it had better reports for snapshots of workflow.

Explore More | RMJ USA
United States
10 months using the app
Katana Cloud Inventory replied July 2, 2021

Glad to be there for your business success!

As for reporting, you might want to take a look at our integration with Easy Insight - a powerful reporting tool.

Thanks for the review!

September 5, 2019

This app is prefect for my business. It helps tack all my inventory, from material to finished products. The integration with Shopify is seamless. As soon as I make a product in Katana it adds it to the inventory on my Shopify website. Only negative I could give is the price. $99 a month is pricey and had to justify if it was worth it. This is the only reason I didn't give 5 stars.

Divine Island Design
United States
9 months using the app
Katana Cloud Inventory replied September 5, 2019

Thank you for your thorough and honest feedback! We try to adjust the price so we can satisfy the feature needs of quickly scaling businesses, yet keep it accessible for smaller and growing businesses. Hope the app justifies the price for you more and more each month!

October 23, 2020

We'd been looking to move our website to the Shopify platform for a long while as our website was out of date but we'd always been hesitant to do so as we're a manufacturing and sales business and needed tight control of our stocks. Katana functions as the perfect intermediary between the website and our accounting package (Xero) with excellent functionality and seamless integration. Wish we'd done it sooner (and if we'd known then what we know about Katana now, we definitely would have)!

Herbs in a Bottle
United Kingdom
16 days using the app
Katana Cloud Inventory replied December 28, 2020

Delighted to hear you are succeeding with Katana. Thank you for the positive review!

March 23, 2019

So far I am thoroughly impressed with this app. I run a mostly made-to-order artisan/handmade product business and have spent the last several months looking and trying various inventory management/ERP systems in order to get us away from spreadsheets.

This app cleanly does what no other previous (and pricey) systems have been been able to do as intuitively - allows me to track raw materials, our entire production process step by step, and easily see which orders are ready to be shipped if their made-to-order components are already completed or in stock from previous batches, or if the order still in the production process.

Working within the app is lightning fast and is a very user friendly experience. Great resources, video tutorials and knowledge base to assist in the set up process.

Colour and Cotton
United States
14 days using the app
Katana Cloud Inventory replied March 25, 2019

Thank you for your feedback and kind words! ⭐

May 25, 2020

I AM A MANUFACTURER, THIS APP HELPED ME SO MUCH TO MANAGE MY STOCK! SINCE ALL MY RAW MATERIAL IS TOO DETAILED. LOVED IT, MUST GOOOO!

SPIINK
India
13 days using the app
Katana Cloud Inventory replied June 2, 2020

💪

February 10, 2024

Was great when starting, but now with the new price a $600 monthly price jump to keep the API access we had to jump ship and write our own system.

Katana was simple and had great support, but it is not mature enough of a product to demand $1000 a month. Especially when you are not getting any new features with the price jump, the 30 requests per minute on the api was also very limiting when adding onto the platform. Shopify direct API has about a 1000 requests for the same time frame.

I was hoping to keep my company on katana but we cant afford the new pricing models.

Maybe they can add some more features to make it more of a seasoned product but its not ready yet.

DirtBound Offroad
United States
10 months using the app
Katana Cloud Inventory replied February 21, 2024

Thanks for the review and feedback, we appreciate it!
On our API, we are investigating what the top rate limit that we can offer safely without negatively affecting the API experience can be today. We're aware it's currently on the conservative side, and that helps us ensure the reliability for all customers currently using it. It will likely increase significantly and will perhaps be on more plan levels too, probably not soon enough for your team though, unfortunately it seems.
On the pricing side of things, we've made the updates based on evaluating our customers' needs first, as our top priority is continuing to deliver top-notch services and unparalleled value and support. The new pricing allows us to deliver that value.

September 26, 2022

I use this app to help me keep track of my stock flow. I have never used an MRP before but found this quite simple to use, especially with the help and guidance of the support team. there are a few functions that I would like that are not available yet, but I am assured they are in the pipeline for development. If the Katana teams keeps up this stride, they will soon become an MRP powerhouse.

Garage Guys
South Africa
6 months using the app