Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its product customization capabilities, especially for stores with numerous variants. It's praised for its user-friendly interface, multiple display options, and excellent customer service. Many appreciate its free cost, powerful functionality, and compatibility with various themes. The support team is noted for their quick problem-solving, even for issues outside the app's scope. Merchants also mention its positive impact on conversion rates.

September 18, 2023

Use this on 2 stores, always have some problems with it. Randomly an option stop working, and my customers are unable to purchase. Only the last week spent £500 on advertising, and my customers were unable to purchase, because an option did not work. Took us 1 week to realise why we don't have a single sale. You guys need to take business more siriously, because it happened to 2 of my stores already. We Business owners can not afford to loose a single penny because of an app. Choose a more expensive but better app guys.

GreetReels - Unique Gift Ideas
United Kingdom
6 months using the app
Best replied September 19, 2023

Hi

Sorry for causing trouble to you.
We tested your store and found no problems as you mentioned.
Can you send me some screenshots of the wrong order?
Can you send me your test video?
I think this will help us check and resolve this issue

I have sent our test video to your email "support@greetreels.com", please check it

You can contact us at "best-option@foxmail.com"

Best wishes

King app

July 28, 2023

After an exhausting search for an app that met our store needs, fortunately we found King Product Options & Variants app. It is exactly what I needed and was super simple to set everything up. thank you so much.

mymoment
United States
6 months using the app
June 14, 2023

So far so good. Fast response from customer service.It is hard to imagine that this is a free app, which is simpler but more powerful than most paid apps, highly recommended! ! !

SwiSok
United States
About 1 year using the app
June 11, 2023

this app is great, it has all the options you will need with full customization, very easy to use and install. I had a small compatibility issue and I received a VIP service, after 10 min it was fixed.

SHAMIR 5780
Israel
8 months using the app
August 14, 2023

Have used all most product option apps but King app completely stands out. It has almost every feature of paid apps.

bestijewelry
China
About 2 months using the app
August 29, 2023

It really is a good app, but I knocked off a star for two reasons:

First, the dearth of documentation. The FAQ link goes to a table of contents, but all of the links (to faq.ymq.cool) appear to be dead, and have been since I installed the app.

Second, there is no visual indication of when a variant is sold out. Yes, you still see Shopify's "Sold Out," but the swatch looks like all the others. There are settings that let you load an image (via URL) and change the border for disabled variants, but they don't function. While this may sound like a minor issue, I know I find it frustrating to have to click a button before I can see if something is in stock—I want to know at a glance—and I'm concerned that my customers will feel the same way.

This message is both a review, and, since none of this is documented, a warning to those who may be trying to get the function to work that it's not you: It's a problem with the app.

That said, I know from reading other reviews and responses that this is a two-man operation and that they're creating and supporting numerous apps. This Product Options app adds a GREAT DEAL of functionality that Shopify does not natively, and it's clear that they have tweaked and added additional features based on customer input. I don't like to slam the creators who allow us to do things that Shopify does not—particularly for free!—and that is not my intention here, but I wasted a lot of time trying to figure out what I was doing wrong when, in fact, I wasn't. Hopefully this will save someone else that time.

Repurposed
United States
12 months using the app
August 28, 2023

Very useful app, this app helps our pages a lot! Also super quick response! Can't believe this is free.

Wrapgrade
Japan
Over 1 year using the app
May 9, 2023

Great app and customer service. They answered my support request super fast and had my issue resolved within mins with no work on my part. Does what I want and it's FREE!!

Unveiled Heart Boutique
United States
10 months using the app
December 14, 2023

It's free and does the perfect job! Thank you!

SOLOETERNUM
Portugal
32 minutes using the app
August 18, 2023

They were very helpful when I was trying out a new theme, because at first it didn't work. They were very patient and after their persistence in ensuring all was OK, it now works very well. Thank you guys!

Capture, Design & Print
Australia
3 months using the app