Reviews (449)

Overall rating
4.5
Counts per rating level
  • 73% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its user-friendly interface and easy installation, suitable for all technical skill levels. They appreciate the effective customer support, quick to resolve issues and answer questions. Key features like automated marketing tools for abandoned cart recovery and Facebook marketing are highlighted for enhancing customer engagement and boosting sales. Merchants also value the good cost-effectiveness, noting it improves store functionality and revenue without significant investment. The proactive engagement from the app's team and seamless Shopify integration further contribute to its positive reception.

October 5, 2016

I love Kit! Makes my job so much easier!

Emme Llc
United States
5 days using the app
May 13, 2018

Very great app, makes everything easy.

Planes4days
United States
5 days using the app
February 22, 2019

It seems a great app. I just installed it, and waiting to see some results. For the moment, things looks good.

Fitmag.shop
Romania
5 days using the app
October 6, 2017

It's never recovered one order in 3 months

Ilovepotus
United States
4 months using the app
Edited October 10, 2016

UPDATED REVIEW**** This app works as promised, but there are some major flaw that have convinced me to look elsewhere. Firstly, the data being reported on the app seems to be incorrect. I attempted to work with support to correct this issue, but there was no support in verifying data. Secondly, you are unable to incorporate pictures into the abandoned cart, and as a clothing retailer, a huge need for us. Asked update updates in future but none were provided. I am decreasing my rating to a 3 star, as pictures a must have for us.

Purchased this app after running the abandoned carts through Shopify with limited success. I found this app through the Kit Virtual Assistant App (along with a ton of other great apps).

As a rapidly growing store, we are excited about the outsourcing of such critical money earning apps, and after one glance at the dashboard upon setup, we realized this app was something we wish we had found earlier!

Cheers to your success,
BuddyLove

Shopbuddylove
United States
3 months using the app
April 27, 2021

The app hasent done anything for me. 0 sessions or sales. It states it’s active and running but doesn’t do anything. Wasting money.

The Bearded Craftsman US
United States
4 months using the app
ShopPad Inc. replied April 27, 2021

Hi Nick,

Kit Karts is an application that sends out emails to help recover abandoned carts. Without any newly placed abandoned carts, it won't email your customers.

You can view all abandoned carts and emails that have been sent to your customers directly on the Kit Karts dashboard. Our support team has reached out and placed a test so we can be sure that everything is working correctly.

Please don't hesitate to reach out to contact@theshoppad.com with questions.

-Annette (Director of Customer Success)

August 1, 2018

Not bad. I don't know what I'm doing

Just My Taste For 2018
United States
2 months using the app
January 21, 2018

Yes i will most definitly use kik, love love it

Go Lows
United States
2 months using the app
March 1, 2018

I love this app! It is great! I got this app to help with my abandoned carts. It really does a good job

Luxury Hair Weaves
United States
5 days using the app
July 6, 2018

So far so good working good. I will see in a month time if this is working for me.

Savi Organics
Australia
About 2 months using the app