Reviews (449)

Overall rating
4.5
Counts per rating level
  • 73% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its user-friendly interface and easy installation, suitable for all technical skill levels. They appreciate the effective customer support, quick to resolve issues and answer questions. Key features like automated marketing tools for abandoned cart recovery and Facebook marketing are highlighted for enhancing customer engagement and boosting sales. Merchants also value the good cost-effectiveness, noting it improves store functionality and revenue without significant investment. The proactive engagement from the app's team and seamless Shopify integration further contribute to its positive reception.

September 9, 2016

I love this app, helps me to save a lot of time

Marcellaboutique
United States
1 day using the app
Edited February 26, 2018

Dont know yet just started , & when i do i will be sure to come back.

Salesvarious
United States
19 days using the app
August 22, 2019

I used this to help me target my advertising to gain purchases. Unfortunately, I did not receive a single purchase from this and paid a ton of money.

MLNS
United States
About 1 month using the app
November 29, 2018

je mets 3 étoiles car une seul séquence de mail dispo. C'est peu et le pas de photo produits du panier abandonné. Pas de possibilité de choisir le français.

FunriesOne
France
26 days using the app
February 16, 2019

I don’t really like the design of the recovery email, they’re basically just text. And the minimum characters for this review is 100, not impress.

Mata USA
United States
26 days using the app
June 22, 2017

My shopify account has an automatic abandon cart option but I decided to use the Kit integration service to keep it all in one. However, it doesn't send out the emails. I went and check my abandon carts and it had over 20 carts. I was so upset given that Kit had been texting my abandon cart approval and email were not being sent. Maybe there was an integration issue, in my settings I had shopify not set up to send the email so I don't know it it has something to do with that. Since I get it free with my premium service I've decided to end my membership to this app.

Norafoodco
United States
About 1 month using the app
August 11, 2017

............................................

Divinity Fashion
United States
25 days using the app
July 12, 2019

I used this app to get more paying customers and sale products but there is no sale ...and I don’t get any report via email ( I had sign for this service)

MMB Art Studio Online
Israel
25 days using the app
January 27, 2018

great output. love their works a lot for prodcts.

Shoppista
United States
1 day using the app
December 26, 2017

Kit Karts has contacted me once about an abandoned cart, I also use Scout which has highlighted many more abandoned carts....

Jumping Puddles
United Kingdom
27 days using the app