Reviews (1,607)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its customizable size charts and size recommender, which enhance the shopping experience and reduce returns. The ability to import size charts from Excel saves time, and the user-friendly interface supports complex integration needs. The app is praised for its seamless performance and reliability. Customer support is highly regarded for its responsiveness and assistance with custom coding and quick issue resolution.
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Rayan was helping and he was very friedly
Hey there lilikoi Germany and team!
Thank you for taking the time to share the experience you had with Rayan! Your feedback is very important to us, and we'd love to hear if you have any suggestions that could help us improve our app and service. If you have any thoughts, please let us know!
We look forward to hearing from you!
This size chart app is incredibly easy to use and intuitive. The setup was quick, and the interface is straightforward, making it a breeze to create accurate size charts for my products. I appreciate the customization options, which allow me to tailor the charts to my specific needs. The app has saved me time and reduced sizing-related returns significantly. I’m so impressed that I plan to use it for my other stores as well. It’s a game-changer for ensuring a seamless shopping experience for my customers!
Hey there Restored Athletic!
Thank you for your thoughtful review! We're thrilled to hear that the app has been a time-saver and helped reduce sizing-related returns. It’s great to know you’re considering using it for your other stores! We'd love to hear if there's anything we can do to make your experience even better, your feedback means a lot to us.
We hope to hear from you soon!
So far its been easy to navigate and create size charts. It's my first time so I still need to see if its worth it for me.
Hi Astir-Australia and team!
Thank you for your feedback! We're glad to hear you’re finding the app easy to navigate so far. If you have any questions or need any help as you continue testing it out, feel free to reach out to us!
Would have been great to have a second "text" column, to allow us adding the EU Sizing without the cm/inches conversion tool bugging.
And The app pluging on the page aint working : it doesn't show anything on the page. I do have to manually add liquid code to enable Kiwi.
Hi Jelly Kvlt and team,
Thank you so much for your feedback. Your input is important to us as it helps us to continue to improve our app. We will do our best to improve our service.
If you have any questions, you can reach out to our team. Thank you for choosing Kiwi!
good
Hi Airy Step and team!
Thank you for your feedback! We're glad you had a positive experience. If there's anything we can do to make your experience even better, we’d love to hear your suggestions. Your input helps us continue to improve our app!
We hope to hear from you soon!
top site
Hi there ziara team!
Thank you for taking the time to leave us a review. Can you please tell us more about your experience? Your feedback is important to us as it helps us continue to improve our app.
We hope to hear from you soon!
7/29 Edit: Their manager reached out to me and was able to fix the issue. Communicates much clearly and succinct relative to previous support experience
My recent experience with their customer support has been highly disappointing and unprofessional. I requested the installation of the size chart on a new theme as we are migrating to a new theme, along with some UI adjustments. Instead of implementing these changes on the new theme, they applied the UI adjustments across all of my themes, including the published one, resulting in bugs on my product page. Despite more than 12 hours passing, these issues remain unresolved. This level of support is unacceptable, especially considering I have been a loyal user for a few years now. While the product's features are adequate, the persistent UI issues and lack of competent support are significant drawbacks.
I'm happy we were able to connect with you and resolve your issues. I'm so sorry about your initial poor experience with us - thank you for being gracious enough to give us a chance to make things better!
Hannes Bez | Director of Customer Experience
looks good
Hi there ace team!
Thank you for taking the time to leave us a review. Can you please tell us more about your experience? Is there anything in specific that you would like us to improve to better suit your store's needs?
We hope to hear from you soon!
Works nice and fast. Clear layout. It takes some practice, but once you get it, the chart will be on your site within 2 minutes.
Hi Versielle team!
Thank you for the honest review! Like most apps, some features really require a bit of practice. But if you encounter any issues, you can reach out to our team anytime! Just click on the chat widget within the app and one of our experts should be there to help you out.
Thank you for choosing Kiwi!
please review this chart for women in inch
Hi there The Shop America and team!
Thank you for your review! We’d love to help improve your experience and make sure our app meets your expectations. Could you share a bit more about what you’re looking for or any adjustments you'd like to see? Your feedback is important to us, and we’re here to assist you in any way we can.
We look forward to hearing from you!