Reviews (1,239)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app helps customers pick the right size and shop confidently with clear charts, a size recommender, and size insights. They report fewer sizing questions and abandoned carts, and value its flexible, professional templates that match store branding. Many find it easy to set up, stable over years, and suitable for both simple guides and advanced tech-pack use. Support is often described as fast, responsive, and proactive.
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The training materials for implementation could be better, but the staff went above and beyond to help me custom code a solution for my product. They also provided invaluable expertise in ensuring my calculations from tech pack size chart to recommendations were accurate.
It’s wonderful to hear our team could go above and beyond with the custom coding and help make sure your tech pack size chart calculations translated accurately into recommendations! Thanks a lot for the 5-star review!
This app has been such an important addition to our store. The size charts are professional, and the recommender gives our customers the confidence they need when placing their orders. It has also helped minimize sizing questions and reduce abandoned carts by providing shoppers with the information they need to order with confidence. I've had a few questions along the way, and their customer service has always been responsive and helpful!
It’s great to hear Kiwi’s size charts and recommender are giving shoppers more confidence while reducing sizing questions and abandoned carts. We appreciate Kiwi being an important part of your store over the past eight months!
Overall a great app with very helpful support.
Some things to mention -
1. the settings could be more user friendly with more design options that does not require use of CSS.
2. Most importantly - the localization options are limited. If you are running a store with a less known language, you might have some trouble localizing. That being said, hopefully more default languages (or an option to set up a custom language) will be added soon.
Otherwise, it is great!
Thank you for the thoughtful five-star review, Elorëlle. We’re glad Kiwi and our support have been helpful, and we appreciate your ideas for easier design settings without CSS and broader localization options.
You can submit a feature request by clicking the link below:
https://staytuned.featurebase.app/?b=67f3fe52fa267ccc0832233b
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Support was prompt and very useful.
Prompt and useful support is exactly what we want every merchant to experience. Happy we could make things easier for you!
The size chart and recommender did not appear on the quick add slide draw. Sharky and the Kiwi size developers did an absolutely incredible job of solving the issue. Appreciate the time and effort team!
So glad Sharky and our developers could get the size chart and recommender working properly in your Quick Add drawer! Thanks for recognizing the team’s effort and for sharing such a thoughtful review.
works good, support is fast an responsive.
Nearly seven years with Kiwi means a lot to us! We’re glad the app continues to work well for you and that our team has been fast and responsive whenever you need help.
Kiwi is a great app, their customer support is next level. Ron really helped me out today!
It’s great to hear Ron was able to help you out! We’ll be sure to pass along the kind words. Thank you so much for the five stars and for choosing Kiwi!
best sizing app there is! So much customization available for such a good price and the team is so helpful and responsive if you can't figure something out. Highly recommend
It’s amazing to hear that our app gives you the customization you need at a great value! We’re also really happy our team has been helpful and responsive whenever you’ve needed a hand. Thanks so much for the recommendation!
Using this app from last few weeks, it's stable and highly customisable.
It’s wonderful to hear Kiwi has been stable and flexible enough to customize for your needs. We really appreciate you sharing your experience!
Love this app. Great customer support options, too!
Three years with Kiwi means a lot to us, and we’re so happy you’ve enjoyed both the app and our customer support! Thank you for sticking with us.
