Reviews (1,035)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app essential for improving conversion rates in the fashion industry with its clear size chart interface and unit switching. It's praised for flexibility, ease of use, and seamless integration into product pages. The app is smooth, reliable, and user-friendly, suitable for beginners. Customer support is highly praised for being responsive and efficient, enhancing the user experience significantly.

May 4, 2026

Incredible app and customer service. Been using a Kiwi size calculator for my size guide page and my customers have told me how wonderful it is. I needed to restyle the colors of the app with new branding and was having difficulty. Markson went above and beyond to help me correct the issues I was having. Can't say enough good things, will continue to use this app for my clothing business.

Davin & Adley
United States
About 3 years using the app
Staytuned replied May 7, 2026

This is wonderful to hear, thank you! We’re so glad Kiwi has been helpful for your size guide page and that your customers are enjoying the calculator. Markson will be happy to know his help with the new branding colors made a difference, and we’re excited to keep supporting your clothing business.

March 31, 2026

Kiwi size chart is a very powerful app that we have been using for some time now. The app gives the ability to add sizing details into a clear, responsive table as well as give the customer an option to display in different units such as CM & Inches, which is a huge feature. Their customer service is great as well. We recently had a conflict arise with a new Shopify theme, and the Kiwi team worked with us extensively to create a solution for us.

Akin Moto
Australia
Almost 5 years using the app
Staytuned replied April 1, 2026

Hearing that Kiwi has been part of your setup for a while really means a lot. It’s great to know the size chart tables and unit switcher between cm and inches are making things clearer for your customers.

We also appreciate you sharing that experience with the Shopify theme conflict. Those situations can be tricky, so it’s good to hear our team was able to work through it with you and land on a solution together.

Thanks for sticking with us and for taking the time to share this 🙏

April 9, 2026

Great app, even better support!

We ran into a tricky technical issue with the size chart rendering on our theme, and Reg worked on it for weeks until it was properly fixed.
Never rushed, always responsive, and delivered a clean solution.

That kind of dedication is rare. Five stars well earned!

Thanks a lot!

Trees and Leaves
United States
11 months using the app
Staytuned replied April 13, 2026

That sounds like a frustrating issue to deal with, so it’s great to hear Reg stuck with it and got everything working smoothly in the end. We really appreciate you calling out the time and care he put in, especially with something as tricky as theme compatibility.

Thanks for trusting Kiwi and for the kind words!

March 25, 2026

Excellent and efficient. Very prompt and helpful. Resolved issue in minutes.

Olives Boutique Drogheda
Ireland
Almost 3 years using the app
Staytuned replied March 27, 2026

We really appreciate you sharing this! 😊

We're glad everything was sorted so quickly and that the support felt helpful along the way. We know how important it is to keep things running smoothly, so it’s great to hear the issue was resolved in minutes.

If you ever need a hand again, we’re just a message away!

April 2, 2026

Outstanding support. Strong app. Has everything needed & more.

Deerah
United States
Over 1 year using the app
Staytuned replied April 6, 2026

That’s great to hear! We’re really glad the support stood out and that Kiwi is giving you everything you need and more. We appreciate you taking the time to share this!

May 1, 2026

The support is excellent, and the app delivers a superb sizing solution

Spiral Direct
United Kingdom
9 months using the app
Staytuned replied May 4, 2026

Excellent support and a superb sizing solution is exactly what we aim for. We’re glad Kiwi is working well for you and appreciate you sharing this!

February 5, 2026

A great app and a great customer service
Reg was very patient and provided a solution!

Chef Works Japan
Japan
About 6 years using the app
Staytuned replied February 6, 2026

Thanks so much for the kind words!
We’re happy to hear you’re enjoying the app, and we’ll be sure to pass your feedback along to Reg. If you need anything else, just let us know!

March 18, 2026

Great app, with many advanced features for any type of product. Has great templates. Overall, we recommend it. Also great support! We're very satisfied.

RainSisters
Latvia
5 months using the app
Staytuned replied March 18, 2026

This is amazing to read, thank you for the detailed feedback!

We’re glad the advanced features and templates are helping across your products, and it’s great to hear our support team has been there when you needed it. Really appreciate the recommendation and your trust in Kiwi 😊

January 6, 2026

Great experience and product.

I had an issue relocating the size chart link within several product pages that used a customization field.

I reached out to Kiwi's customer service and they resolved it within an hour.

That's amazing customer service!

Navy Humor
United States
6 months using the app
Staytuned replied January 12, 2026

Thank you so much for the detailed review!
We’re really happy to hear that everything was resolved quickly and that our team could help get the size chart placement sorted across your product pages. Providing fast and reliable support is something we truly care about, so this means a lot to us.

If you ever need anything else, we’re just a message away!

May 12, 2026

Perfect app and great support. I am grateful to Hasnain for all the help and giving so much time and resolving all the issues.

White Champa
India
19 days using the app
Staytuned replied May 13, 2026

Thank you for the wonderful feedback! We’re glad Hasnain was able to give you the time and support needed to get every issue resolved.