Reviews (1,578)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to create customized size charts for specific products, significantly reducing sizing inquiries and returns. It features user-friendly customization, including Excel import options, and integrates seamlessly with Shopify themes for a smooth setup. The app is noted for its quick loading times and clear layout, enhancing the shopping experience. Customer support is praised for being responsive and adept at handling complex requests.
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For an entire year - we have had such major issues with sizing charts. So first quarter of 2019 it was my mission ( LONG TEDIOUS TASK) to revamp our sizing charts and product descriptions because we were having high return rate, too many emails about sizing chart confusion, and high exchange rate.
I knew I needed something a little more intuitive & that looks great! This was a big deal for me - because the aesthetics of our page are of high importance. Found this app and it hit the nail in every aspect of what I'm needing in a sizing chart including dynamic sizing suggestions... which I've never seen on any website I've ever visited.
There were quite of few glitches and a learning curve on how to input all the info... but SAM who has been responding right away to help smooth these technical issues out. So far I'm in love with this app!
In 6 month I'll do a full analysis on how we have potentially reduced customer emails on sizing confusion, reduce return & exchanges. Which is a win win for us and our customers!
Perfect to show how my products fit my costumers, especially the size recommendation feature is great worth all the money. great value for money
Does exactly what it promises. Great looking size guides that automatically follow our site's theme, easy to use interface and great customer service (I suggested a feature, they added it without question). Definitely worth the cost.
This app is really good! It works perfectly with my theme. I´m using it to display the different size´s for Rings in my Shop.
Daniel is so helpful and answers right away. He is so polite and very willing to help. We use this size chart to increase our sales, and we definitely recommend this to all entrepreneurs
Thank you for your review! Yeah, Daniel's fantastic, isn't he?
Somewhat disorganized, decent visual appeal however.
Thank you for providing an honest review. We appreciate your feedback and we'll work with our developers to improve the user interface and make it more organized.
Please let us know if there is anything else we can help you with!
De lo mejor que hay en apps para guías de tallas. Mi única observación es que deberían hacer el proceso de recomendación más simple e intuitivo. Por lo demás, buen trabajo. A seguir mejorando.
We've been using this app for many months now. It was reliable up until we started to have issues on some products. The support has been really bad, they've been dragging us for one week to solve the issue, and it's not even solved yet !! We opened many tickets and it's starting to hurt our business as customers cant find the size guide they are looking for and we are not being able to edit any guides on the back office.. Errors everywhere! We are seriously thinking to switch to another app you should too if you'r reading this!
Thank you for taking the time to reach out to us. I apologize for the problems you've experienced recently with our app, and I'm particularly sorry about the inconsistent customer service we've provided through this period.
I know our team reached out to you immediately after you posted this review and are already working hard to resolve these issues for you. I appreciate your patience as we get this all sorted out. I'll be overseeing progress personally until everything's fixed and you let us know you're happy with the outcome.
Regards,
Hannes Bez
CX Lead - Staytuned (Kiwi)
We had a look at other size guide apps, and found Kiwi to be the best. Support is fast and helpful. The app isnt perfect yet, but I'm sure these guys are working hard to make even better.
Hey Justin, thanks for an amazing review!
We're glad you found Kiwi to be your store's best Sizing and Recommender app! Your feedback is extremely important to us as it plays an important role in ensuring our app continues improving. If you have anything in mind, message us, and we'll be happy to help!
Great support and the best-looking app of its kind on the market 100%, with a little simple editing the link to the table and the chart itself, looks great on any site.