Reviews (1,577)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing Shopify stores, especially in fashion. It offers customizable size charts with easy import options from Excel and adapts well to different themes. The interface is user-friendly with quick setup times, and the customer support is praised for being responsive and efficient in resolving issues. This tool is valued for optimizing sizing guides and improving customer satisfaction.
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J'appel à l'aide depuis plusieurs jours car l'application ne fonctionne pas correctement et la prise en charge est laborieuse et très lente, mon problème n'est toujours pas résolu...
Thank you for your honest feedback. I'm really sorry about your poor experience. We've reached out to you to see if we can rectify this for you. I am overseeing this case personally.
Hannes Bez | Director of Customer Experience - Kiwi Sizing
Very bad Support. I am waiting over a week for help. They reply after 1 day only write 1 sentence and are offline again for a day.
Thank you for your direct and honest review. I'm truly sorry about the poor service you received. We set high standards for ourselves and we have not met those standards.
I've reached out to you directly by email with further details, and I noticed our team is already working with you to resolve your issues. I will personally oversee this matter until it's fixed to your satisfaction, and we'll take steps to make sure we do better next time.
Regards,
Hannes Bez
Customer Experience Lead
stopped working during the busiest time of year!! BFCM! no support after hours , had to switch fast to another app as we were losing sales. What a joke.
We apologize for the problems you encountered! I know you switched to another app already, but I've reached out to you directly by email in any case to see if we can make amends. Thank you for taking the time to write to us - we hold ourselves to higher standards than this.
The size chat is great, but I can not find a way to contact with your team.
I have a problem about the size quick view, it has no effect in my current theme, but I can not get any help.
Also, this app will distort the pictures when you use the Shopify theme Avenue
Hi Mewow team!
It seems like we are having some challenges both ways— as we have tried emailing you several times to help sort through this issue (directly emailing you May 30, June 8 and again today). In case the email gods aren't smiling in our favor, we are now chatting in to your chat on your site to try to reach you. We've even searched instagram to try and find another contact for you!
Email us at help@kiwisizing.com if you aren't getting our emails and we can fix this issue for you!!
Thanks!
-Lauralynn at Kiwi
Excellent app but the Brazilian bra sizes are missing from the advanced size recommendation. Do you have any plans to include Brazilian bra sizes?
very good and useful application and back support is good.
Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.
its good
Hey there LumoFrame and Team!
I'm happy to hear that our app is working out for your store! Thank you so much as well for your review, we appreciate this.
Please let us know if we can help you out with anything!
The Kiwi Size Chart app has really saved us! We were constantly getting questions about our size chart because we simply had it as an image in our product pictures. The Kiwi app was so simple to set up and the results are spectacular! This is easy to locate for our customers and looks very professional. I wish we would have discovered this app sooner. Jump right in and give it a try!
Great size guide app, good set up and quick response time from their Customer support. Would recommend!
Thanks so much for taking the time to write a review! We're really proud of our customer service. :)
welldone
Hi Shani Arshad!
Thank you for your positive feedback! We appreciate your support.
Please let us know if there's anything else we can help you with!