Reviews (1,577)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing Shopify stores, especially in fashion. It offers customizable size charts with easy import options from Excel and adapts well to different themes. The interface is user-friendly with quick setup times, and the customer support is praised for being responsive and efficient in resolving issues. This tool is valued for optimizing sizing guides and improving customer satisfaction.

July 9, 2022

Nice app. Work as expected. We use it in several stores. We had some problems with synchronization between store, but developer solve it quickly.
Five starts for support.

bonprix.si
Slovenia
4 months using the app
Staytuned replied July 11, 2022

Thank you for taking the time to review our app BonPrix team! We love the size charts you have built. Your charts get an A+ from us! We love your custom images to show customers how to measure, along with how you share your phone number if the customer needs help. Thanks for being such a great merchant <3

March 15, 2024

great

Out The Way Studios
United States
13 minutes using the app
Staytuned replied March 18, 2024

Hi Out The Way Studios!

Thank you for the 5-star review! We work hard to ensure that we can meet your needs and I'm glad to hear you find our app great.

If you need help with anything, please feel free to reach out to us!

September 26, 2018

I am a drop-shipper and sizing is a very big concern. This app solved my issues and gives me peace of mind. Forget the others and just get this app. Support is tremendous. I've needed support for my quirks and not because of any app issues. At first it looks intimidating to start but one you start playing around it gets really easy. I'm a newbie to this eComm stuff and this app is a must-have.

Inspire Professional Clothing
United States
5 days using the app
July 2, 2024

TOP HYPER FACILE A UTILISER JE RECOMMANDE

27CLTHNG
France
24 minutes using the app
Staytuned replied July 4, 2024

Hey there 27CLTHNG and team!

Thank you for the amazing feedback! Your recommendation helps a lot, we really appreciate it.

If you need anything, just send us a message through chat and we'd be glad to help!

June 24, 2022

Poor customer service. slow support to no support. there are free alternatives guys this one is too complex and doesnt worth the hassle

99-j
United States
5 months using the app
Staytuned replied June 24, 2022

Hi there Barak! I think the chat gods are mad at us— we have replied many times to your chats, but it doesn't seem like you are getting them! I have also emailed you in hopes we can set up a call to work through your issues!

We appreciate the feedback, and also would appreciate the chance to help troubleshoot your issues. Your store has many custom elements, and some of which are conflicting with our app. We'd love to work with you through all this!

Edited December 23, 2021

Customer service is horrible, Daniel (or bot) goes MIA whenever I chase for support/ help regarding the issues with size recommendations. Paid for an Ultimate subscription and was told to wait, wait and wait for 2 weeks for someone to help me. Waste of money. -----
Update - 23rd Dec 2021
Support team claimed to have emailed me regarding my bad experience in the review. Ok so, where is the follow up email?

Gaia Gear Athleisure
Singapore
5 months using the app
Staytuned replied December 23, 2021

Hi there! We are so sorry for this experience—definitely not the merchant experience we want to provide! We've reached out via email to try and help sort through any issues! 🙏

June 29, 2020

OUTSTANDING CUSTOMER SERVICE DEVELOPER WAS EXTREMELY HELPFUL TO MAKE THIS WORK IN AN OUTSIDE THE BOX APPLICATION.

divided STYLE
United States
5 days using the app
April 25, 2021

Great, easy to read chart, extra bonus for metric conversion! I'm able to log in and edit any measurements that customize each item. Love the size suggestion.

La Femme En Noir
United States
5 days using the app
July 18, 2022

Great app with a lot of options to choose from. Support is fast and very helpfull. They can fix a lot of things like lay-out changes. I would recommend this app! It's also very easy to use.

Wolf Fashion
Netherlands
5 days using the app
Staytuned replied July 18, 2022

Hi Wolf Fashion! A little CSS can go a long way! We are so happy that you're happy. If you ever need more layout changes, just shoot us a note and we are happy to help! 🐺

May 21, 2019

So far so good. Implementing the app was easy and it looks good. It was nice after spending a few hours trying to manually code it and getting frustrated. Wish I found it sooner!

Safe Ride 4 Kids
United States
5 days using the app