Reviews (807)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for reducing size-related returns and boosting customer satisfaction with clear sizing information. It features a user-friendly interface that allows for the creation of customizable size charts, seamlessly integrated into product pages. The size recommender is particularly effective. Merchants also praise the reliable performance, straightforward setup, and responsive customer support, making it a valuable tool for optimizing online shopping experiences.
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Nice that you don't have to worry about upliading each size chart separately. Easy to setup
Hey FramePace and team!
We appreciate your review! We're glad the streamlined size chart setup is saving you time.
Please let us know if you need help customizing anything further!
Kiwi Size Chart & Recommender is not ADA Compliant, but could possibly be if the developer added basic features. Good for text and a basic chart only. This app lacks the ability to place alt text on images, which should be a basic & essential feature.
goeie klanten service en sizecharts
Thank you for the kind words PALMA team! We're happy to hear you’re enjoying the size charts and received great customer service. We're always here to help!
makes my size charts look amazing
Hi there In The Barn team!
Thank you for your review! We're thrilled to hear that the app is helping your size charts look amazing.
Please let us know if you ever need any assistance!
I used Kiwi Sizing to display size charts on my Shopify store, and while the app functions basically as advertised, their pricing model leaves much to be desired. On principle, I have disabled from my store and will be removing the app.
The Ultimate Plan starts at $12.49 USD monthly, which seems reasonable until you delve into the fine print. They charge extra fees based on the number of web orders you receive:
$0 extra for less than 100 orders
$5 extra for 100–500 orders
$20 extra for 500–2,000 orders
$60 extra for 2,000–6,000 orders
$120 extra for 6,000–10,000 orders
$200 extra for 10,000–20,000 orders
$350 extra for more than 20,000 orders
To put it into perspective, it's like hiring a plumber to fix your pipes, and then being charged not just for the repair, but also an ongoing monthly fee based on how much water you use afterward. It doesn't make sense to pay perpetually—and increasingly—as your usage grows for a service that was set up once.
Furthermore, a sizing chart is just one of many factors that contribute to the success of an online store. Even the world's best sizing chart won't boost sales if the site has poor products or a bad user experience. It feels inappropriate for Kiwi Sizing to implement a pricing model that scales with my store's success, almost as if they're taking credit for increased sales that result from a multitude of other efforts.
While I appreciate the functionality of Kiwi Sizing, I can't recommend it to other store owners who are mindful of scalable and fair pricing. Unless they reconsider this approach, I'd advise looking for alternative solutions that offer transparent and reasonable pricing without tying costs to your store's performance.
Hi there, Thanks for this super thoughtful feedback. We are actually going to review our pricing soon, and. I'd love to be able to talk to you 1:1 to get more of your feedback on how we can improve it. I will reach out to your email to see if you are open to this. Again, thanks for sharing this feedback on our pricing -- we really appreciate the time you took to detail out your thoughts.
-Lauralynn
Works Great.
Hi Tate + Yoko team!
We're glad that everything's working great so far! If you have any questions or need help, please don't hesitate to reach out to us.
Thank you for choosing Kiwi!
总是发生同样的问题,当我们点击尺码的时候,插件就消失了
We appreciate your feedback and understand your frustration. Our team worked diligently to resolve the issue and successfully fixed it twice, but unfortunately, the changes didn't apply due to the theme helper extension interfering with the settings.
We want to ensure everything works as expected, and someone from our team will be reaching out shortly to assist you further. We appreciate your patience and the opportunity to improve your experience.
- Kiwi Management Team
hello, i have reached out to support multiple times to get help only to be asked if the issue is still there. we have been unable to save a single size chart and have made 6 on company times and lost all of them because the save button doesnt work we are a premium customer and will be disputing charges with out company credit card as we have not had services. this app promises alot of things and falls very short and there responses to questions are almost a day apart. if you are running a ecom business and serious this is not the answer and will waste hours of times and short change you. overall this app may have been good but has went downhill very sad to see.
Hi Furry friends furnishing, we are so sorry for this sub-par experience. Our team is reaching out to make things right!
Amazing support and a great program to use...I love the import from excel feature because it saves us lots of time...
Hi Outrank Brand and team!
Thank you so much for taking the time to share the experience you had with our app! We assure you that we will continue to improve our app and add features that you will surely love!
If you need help or have any questions, please don't hesitate to reach out to us. Thank you for choosing Kiwi!
There is something wrong with my website size table. I sent emails twice, from morning to evening, but no one replied. they used to help deal with it quickly. Now I don't know why it's so inefficient.
Thanks for being upfront! We're really sorry our support didn't respond as quickly as you expected. That's not the level of service we aim for. We'll reach out ASAP to get this fixed and make sure you're all set going forward.
- Kiwi Management Team