Reviews (1,577)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing Shopify stores, especially in fashion. It offers customizable size charts with easy import options from Excel and adapts well to different themes. The interface is user-friendly with quick setup times, and the customer support is praised for being responsive and efficient in resolving issues. This tool is valued for optimizing sizing guides and improving customer satisfaction.

July 14, 2023

Support was super fast and friendly. Helped us out greatly. Couldn't figure something out and they fixed it for me. Thanks again!

Meomari
Netherlands
5 days using the app
Staytuned replied July 17, 2023

You're very much welcome! You definitely made our day with this amazing review! Our team will continue working hard to provide you with the support you need.

If anything else comes up, just let us know and we'll be happy to help!

July 1, 2019

very easy to use and the function is very very good ;-)

still setting up the size guide, will update later

343 Unique
Australia
5 days using the app
July 27, 2019

Easy to use but the reason why I gave this a 3 star review is that you can NEVER open this app to make any edits without the review button popping up so to get rid of it I am doing a review so I can just go in and use the app when I want to without having to close the review box. It's super annoying, when you're busy and just want to get a quick edit done you have to close the review box..

The support is great when you need it, which you will because some of their set up isn't easy to follow without asking for help. Like editing the cms on each row and removing that. But the support is fast, and there are never any problems with the app performing.

We Made It Bitches
Australia
4 months using the app
Staytuned replied July 27, 2019

Hi, thank you for the feedback and we are really sorry for the trouble. We are always trying to make the experience better for for our customers and we will go ahead and make the review pop-up much less frequent. Again, sorry for the inconvenience and I hope you will continue using our app

April 20, 2020

Used it to make a customized size chart for a non-clothing product. It worked great and was easy to use. Very high-quality app!

John Boy Farms
Canada
5 days using the app
January 10, 2024

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Lyle & Scott ROW
United Kingdom
3 months using the app
Staytuned replied January 12, 2024

Thank you leaving a review! Can you tell us more about your experience? We'd love to hear your feedback!

July 5, 2022

ur five sites use your APP, and all of them have paid for one year. Now all sizes are not displayed, and your APP cannot enter. This has a great impact on our sales. Please solve it as soon as possible. , and give us the reason

deolina
Portugal
4 months using the app
Staytuned replied July 5, 2022

We're so sorry for the disruptions! We fixed the problem and the issue should now be fully resolved.

The issue was caused by a technical error on our servers triggered by the Shopify Admin outage earlier today. Unfortunately, this happened during our teams' offline hours, so it took longer to discover and fix than we would normally expect.

Please reach out to us if you're still experiencing problems - our support team is online and standing by.

January 24, 2024

The app is really useful and good, but I keep getting asked to submit a review every time I save my chart. This is getting really annoying, hence the 4stars.

Fluffy Oasis
Canada
3 months using the app
Staytuned replied January 26, 2024

Hey there Fluffy Oasis and Team!

Thank you for your frank review. Your feedback is important to us and we take this seriously.

Please feel free to reach out if you need our assistance!

Edited August 19, 2019

This app is a godsend in a world where people buy their clothes online and need help choosing the correct size. The support is great and the app has a lot of useful features to help customize the look & feel of your products & store.

The Cool Dude Shop
Hong Kong SAR
4 days using the app
September 10, 2018

So, we were using another app for sizing charts, and it was okay...until we saw what this one could do. For the app we were using before, we had to code the actual chart, but not with Kiwi! we luv how simple and easy it is to use and duplicate charts. you can see how we use it on our site at islk.com.
Tomas

ISLK
United States
4 days using the app
September 9, 2019

Lovely nifty little app does exactly as need and excellent customer support. I had an issue with fractions and support went and found a roundabout solution for me

Campbell's of Ardara
Ireland
4 days using the app