Reviews (1,577)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing Shopify stores, especially in fashion. It offers customizable size charts with easy import options from Excel and adapts well to different themes. The interface is user-friendly with quick setup times, and the customer support is praised for being responsive and efficient in resolving issues. This tool is valued for optimizing sizing guides and improving customer satisfaction.
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This app is really good, I like that it fits your theme and makes it look professional. The only thing I do not like is the size recommender as it does nothing for me. When I put in my size all it says is "We couldn't find a suitable match" you need to be literally one CM or Inch away from the garment sizes, that doesn't work when dealing with coats or jumpers. Other than that would recommend.
Really sorry to hear this. We have significantly improved the capabilities of the recommender feature. I encourage you to give it another shot and see how you like it. Thanks!
Already uninstalled. A simple question was handled from November 16 to now open in the process, I do not understand for programmers this is difficult? I don't understand how hard it is for a programmer to do this, knowing that it's still being answered! At first it was fine, the developers could reply in time, now I don't know what's going on!
Thanks for taking the time to leave this honest review. I'm sorry about your poor experience so far. I know our team has been working hard on your case. Your setup is uniquely complex which has made the free customization we're providing quite challenging. I'll be overseeing the case personally from here on out to make sure it remains top priority.
Hannes Bez | Director of Customer Experience
Best sizing app out there, glad I ran into it. To be honest though, lots of other options but their support team has been very, very helpful.
Thanks so much for the great review! We're really proud of our champion support team.
We love the way customers can see standard size charts as well as using the size recommender feature.
The app is highly customizable and an impressive feature set.
There are a ton of great support articles and the one to one support given by the Kiwi team is first class.
We recommend this app highly.
Great Customization and Awesome Customer Service! Love the app and it does everything it needs to do.
Good app, quite simple.
Thank you for the amazing review! We'd love to hear from you and determine what we can do to improve your experience.
Please feel free to contact our support team if you need assistance!
I have just started using this app and I am truly liking it. It's been a challenge for me to create a Size Chart and this app has been great.
Hi Deedz Bootique and Team!
Thank you for choosing Kiwi as your Size Chart and Recommender app! We are thrilled to hear that you've been having a good time using our app, nothing makes us feel better than to receive feedback like this.
Please let us know if you need help with anything! Our team would be glad to help you out.
Great app, makes sizing greater and simple, great layout and looks. Had some problem to integrate in the beginning, but got some great help from their custom service! Top notch!
Thank you for your review! If you have any more questions, please let us know via the in-app messaging
Easy to start using and build guides and recommenders. Initially had a hard time getting attention from the customer support, but they have improved since. Looking forward to see impact of better size guiding.
Thank you for leaving this detailed review. I'm so sorry you had such a poor experience with us, but I'm grateful you've given us the chance to fix it. I know we've worked with you over the past week to resolve your technical issues and answer your questions. I'm sure Kiwi's going to be a great fit for your business, and we'll do our best to make sure the service issues you encountered never happen again!
Hannes Bez | Customer Experience Lead
great
Hi Urban Dynasty!
We're glad you're having a great time using our app! We appreciate your support.
Please let us know if you need any help!