Reviews (1,574)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing Shopify stores, especially in fashion. It offers customizable size charts with easy import options from Excel and adapts well to different themes. The interface is user-friendly with quick setup times, and the customer support is praised for being responsive and efficient in resolving issues. This tool is valued for optimizing sizing guides and improving customer satisfaction.

February 11, 2020

Very very complete app .... it really provides a lot of customizations .... maybe even too much for those who still have basic needs ....

Maisha
Italy
About 17 hours using the app
Edited November 20, 2021

Customer service is limited and very poor. It seems they are too busy and understaffed. We deleted.

Bubblin Brown Sugar Melanin Apparel
United States
17 days using the app
Staytuned replied December 5, 2021

Bubbling Brown-we have reached out a few times to help. Please check your email when you get a chance. Would love to figure out a way to help you out.

May 9, 2024

heel handig dit!

REDOBUY
Netherlands
22 minutes using the app
Staytuned replied May 14, 2024

Hey there REDOBUY and team!

We're thrilled to hear that our app is being helpful with your sizing needs! If you have any questions or need any assistance, please let us know, we're happy to help!

October 14, 2023

copy pasta from brand maker. takes a little time but it's all correct and usable for customers.

DGQC
United States
About 12 hours using the app
Staytuned replied October 16, 2023

Thank you so much for taking the time to review us! We really appreciate your honest feedback.

December 22, 2023

Normal

My Store
United Kingdom
13 days using the app
Staytuned replied December 28, 2023

Thank you for taking the time to leave a review. I have to be honest: we're not sure what the issue is for you. Your review isn't clear to us, we couldn't find anything wrong with your account, and we have no support tickets with you. I'll be reaching out to you independently to follow up - we'd really love to fix whatever problems you've been having with Kiwi to turn this experience around for you!

Hannes Bez | Director of Customer Experience

May 17, 2024

Todo perfecto!

Bund
Spain
14 minutes using the app
Staytuned replied May 20, 2024

Hi there Bund and team!

We are flattered by your review! We're glad that you find our app perfect for your size chart and recommender needs, thank you for supporting us.

If you need any help, please don't hesitate to reach out to our support team!

June 11, 2020

Great app. The customer service is excellent, quick response and guide us through the steps. Thank you!

RAPTHIETKE
United States
About 8 hours using the app
October 23, 2019

Very nice and the support team is great!! I´ve used it for all my customers in Brazil.. Thanks!!!!!!!!!!!!!!!

N Reasons to Win
Brazil
About 7 hours using the app
January 23, 2024

La aplicación cumple con su cometido de forma notable. La creación de tablas y contenido es sencilla y dinámica. La posibilidad de aplicar formulas propias al recomendador de tallas funciona muy bien. Es una aplicación que cumple perfectamente mis expectativas en algunos casos superándolas. La única pega que le veo es que el botón modal link de activación en la ficha de producto tarda un poco en aparecer. He visto que es un tema tratado en FAQ pero no he tenido tiempo de averiguar si siguiendo las recomendaciones se soluciona esta pequeña incidencia.

Corseteria Lita
Spain
7 days using the app
Staytuned replied January 24, 2024

Hey there Oscar!

Thank you so much for your detailed review. I reached out to you through the support ticket so we can take a look at the drawback you mentioned.

I hope to hear from you soon!

Respectfully yours,
Sharky
Team Supervisor - Kiwi Size Chart & Recommender

May 27, 2024

simpel

Swedishharmony
Sweden
7 minutes using the app
Staytuned replied May 29, 2024

Thank you for sharing feedback Swedishharmony and team! We appreciate your support and we are grateful for the 5-star review.