Reviews (1,572)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing Shopify stores, especially in fashion. It offers customizable size charts with easy import options from Excel and adapts well to different themes. The interface is user-friendly with quick setup times, and the customer support is praised for being responsive and efficient in resolving issues. This tool is valued for optimizing sizing guides and improving customer satisfaction.
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This is a relatively simple app that can add a lot of benefit to your customers while buying! I was able to set up a dynamic size recommender in under an hour and ZACH answered all my questions through the web chat when I ran into any snags! Would recommend this APP FOR SURE!
okay here is my true honest review.. when I first got the app I had a bit of complications, but then support got a hold of me instantly and helped me TREMENDOUSLY! ANYONE who says in their reviews that they do not care or help is a liar... they helped me with my problem and solved it for me instantly. I said it before and ill say it again this is a really great app! when I first installed it, it made me really happy to see all the features that were shown available for customizing it. I made such a stunning chart that suits the theme of my site almost PERFECTLY! the colors you can choose, fonts that are available, different themes and sizes to choose from...this app is with the pay! im so truly grateful for the support team for helping me through my outcome when I had lost the theme I created. I definitely recommend leaning to them whenever you have a problem or misunderstanding how certain things on the app work. lastly, I just wanted to say that I will keep this app on my site and will be recommending it to other folks I know who are in the clothing business industry... I truly see lots of awesome potential use in this app and imjust so grateful to have gotten my work back received. THANK YOU AGAIN!!!! - MEL :)
We are really sorry for the experience. I'm not sure what the save issue is but we took a look at the logs, and noticed that you were spending time editing the app settings to tweak the styles. I have gone ahead and restored your changes!
We also just reached out to your email so we can work with you on this if you are still interested in trying out our app!
i finally found the app i always looked about!! its super simple and indicated a very professional website!! i also got a fast support thank you very much
Great app and the assistance is amazing! They are very helpful and quick to respond. Thank you Ron!
Hi folks, thanks so much for your kind words! Our support team knows Kiwi inside and out and they all love helping people - it makes their day to hear they're making a difference. Please touch base again if you need any more help!
good
Many thanks for the 5-star rating! If there’s anything we can do to improve our app, please let us know. Cheers!
Has never worked on my site. Contacted support and received replies but it seems like there's a disconnect between support and the actual developers who can fix the problem. Waited 4 days for it to be fixed, still no progress so I'll move on to another app instead of continuing to miss out on sales.
Hi Rob,
This is Sharky, Team Supervisor here at Kiwi Sizing.
I apologize for the problems you've encountered with our app. This is not the type of support experience we would like you to have, and I apologize for failing to meet your expectations.
I sent you an email so we can talk about how we can improve this situation. I know you've already uninstalled our app, but please know that if you give us a chance, we will do everything we can to resolve this as soon as possible.
Respectfully yours,
Sharky
Team Supervisor - Kiwi Sizing
I moved to this app after using a different size chart app, and the customers service and help provided is like night and day. They are ready and willing to provide help when asked, and went above and beyond what I asked for several times. The size chart import by image function is a god send for transferring size charts from previous apps to this one. Highly recommend!
This is app looks a little intimidating when you first view it, however looks can be deceiving. I was able to customize my size chart in no time. I did run into trouble it was very minor. Help was on the way and my problem got resolved very quickly. I recommend this app. This size chart is great for my online boutique
Install recently. Very confusing to configure, few tutorial videos. I saw in a store how they configured it, I liked it, so I installed it. But I was able to do a part alone, the SIZE CALCULATOR part does not appear to me nor does it appear in INCHES. Support sometimes responds and doesn't solve anything. They always ask me the same thing, I answer them, I send images, a link to a Store showing what I need and they explain it to me and no solution so far
Thank you for your review. I am the CEO Serge of the company that owns Kiwi and I will be reaching out to you to help directly to help and make sure that we have this resolved ASAP. We want Kiwi to be the best in class size chart across all of ecommerce and want to make sure this gets fixed ASAP. Also, I am a big cyclist, so I want to learn more about what you are selling!
Being new to the app, I needed a lot of help! Chatted in and they we VERY helpful. Fixed my issue quickly (& during non office hours!)