Reviews (1,472)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its customizable and comprehensive size charts that enhance online store functionality and customer experience. It is noted for reducing returns and boosting sales, with features that allow importing size charts from photos or Excel and support for multiple languages. The app is easy to set up, performs efficiently, and is complemented by quick and helpful customer support.
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It's great
Thank you for your kind review Alibrace and team! We appreciate your support.
very nice product
Good
Hi Ebcollectionn and team!
Thank you for taking the time to leave us a review. Can you tell us more about your experience? Your feedback is highly appreciated and it helps us to continue to improve our app.
We hope to hear from you soon!
Very good and simple to use
Hi One Soul team!
We're glad that you had a hassle-free experience setting up our app! We appreciate the review.
Please feel free to reach out to us if you need any help!
best size chart app there is
Hey there 99 MODES team!
We are flattered by your kind words! Thank you so much for your review, this helps us a lot.
If you need help or have any questions, please don't hesitate to reach out to us!
goede app, werkt goed en is erg handig, ook als je een vraag hebt helpt de klanten service je snel en goed, aanrader!
Hi rowor.nl and team!
Thank you so much for taking the time to leave us a review! We really appreciate your support and hope that you continue to use our app.
If you need help or have any questions, please don't hesitate to reach out to us!
@Update: The top has contacted me and they where sooooo helpfull! It was an amazing meeting where they give me the time to explain the issue in detail! Amazing service and the issue is solved :) Thank you @Hannes and @Lauralynn!
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I have been a loyal user of this application for many years, and generally, I have found it to be a satisfactory tool. However, my recent experience has significantly tarnished my view due to an unresolved technical problem persisting for four to five weeks. The core issue lies with the app's inability to allow translating app's translate the size chart into different languages.
The translation application involved has communicated that resolving this matter would be straightforward on their end; however, they are hamstrung without legal permission from the Kiwi app team. This necessary authorization has been pending for over a month now, leading to a standstill situation.
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During this period, the Kiwi support team's response has been disappointing. I have been advised repeatedly to await a resolution, but there appears to be no real sense of urgency or understanding of the critical nature of this issue from their side. The lack of a translated size chart has directly impacted our ability to cater to international customers, leading to lost orders and revenue.
It is disheartening to see the Kiwi team's nonchalant attitude towards what I believe is a significant problem affecting user experience and sales. This situation reflects poorly on the support infrastructure and customer service ethos of the company.
In conclusion, while this app has served me well in the past, the current lack of support and resolution regarding this technical issue forces me to reconsider its utility and reliability. I hope this review serves as a call to action for the Kiwi team to address and rectify the situation promptly.
Heopfully this review will reach the CEO and he/she might help us solving this issue in a couple of clicks. This is a test for the application wether they are able to understand and feel the urgent need of users.
I hope this review will bring an urgent change.
Hi Karim,
We apologize for the inconvenience that you've experienced with our app. Our VP, Lauralynn, has reached out to you through e-mail to get this sorted out.
Again, we're sorry for the issues you've encountered.
Respectfully yours,
The Kiwi Team
I like the app, it's easy to set up and it's free.
Hi there SETTANTA team!
Thank you for leaving us a review! We're glad that you're having a great time using our app. Please feel free to upgrade to our paid plans to enjoy more features!
If you need help with anything, please don't hesitate to reach out to us. Thank you for choosing Kiwi!
App is really good. Works really well. Super easy to setup
Hey Dezora team!
Thank you so much for sharing your experience with our app! We're glad that you were able to set everything up easily.
If you need any help, please feel free to reach out to us! Thank you for choosing Kiwi!
good
We're glad that you like our app lilapants team! Thank you so much for choosing Kiwi!