Reviews (1,543)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and easy setup. They praise the exceptional customer support for quick and effective responses. The app is valued for simplifying the size-finding process, especially beneficial for fashion retailers, with features like Excel import and customizable options. It also maintains functionality across various apps and themes, enhancing business operations with professional-looking size charts.

September 27, 2024

very efficient and simple to use

HEATHER PARK
Australia
About 8 hours using the app
Staytuned replied September 30, 2024

Hi HEATHER PARK team!

We're glad that our app was able to provide you with the services you need! Thank you so much for the review, we appreciate your support.

If you have questions or need any help, please feel free to reach out to us!

August 11, 2024

yeah sound

your trendy
United Kingdom
4 months using the app
Staytuned replied August 13, 2024

Hey there your trendy team!

Thank you so much for taking the time to leave us a review! We're glad that you like our app and we're very thankful for your support.

If you need any help, please don't hesitate to reach to us!

August 11, 2024

Very good

Cellestick
Bulgaria
3 months using the app
Staytuned replied August 13, 2024

Thank you for your kind words Cellestick team! Your review is highly appreciated.

September 5, 2024

This app is perfect. Allows me to easily edit size charts as well as show them in both metric and imperial. Customer support was also incredibly helpful.

Raven Fightwear
Australia
3 days using the app
Staytuned replied September 9, 2024

Hi Raven Fightwear and team!

Thank you so much for the detailed review! This helps small businesses like us a lot and we are grateful for your support.

Please don't hesitate to reach out to us if there's anything you need help with!

August 15, 2024

Good

Ebcollectionn
Canada
About 2 months using the app
Staytuned replied August 19, 2024

Hi Ebcollectionn and team!

Thank you for taking the time to leave us a review. Can you tell us more about your experience? Your feedback is highly appreciated and it helps us to continue to improve our app.

We hope to hear from you soon!

Edited September 10, 2024

so far so good, I just started the new account!

The Skull Lab
United States
26 days using the app
Staytuned replied August 21, 2024

Hey there The Skull Lab and team!

Thank you for taking the time to leave us a review! We're glad that you're liking the app so far. Do you have any additional feedback that could help us improve your experience? Your input is important to us and we look forward to your response.

Thank you for choosing Kiwi!

August 6, 2024

Bunny was very helpful and solved my problem excellently! 10/10 support from her!

Root Grass
United States
7 months using the app
Staytuned replied August 8, 2024

Thank you for your wonderful feedback Root Grass team!

We're delighted to hear that Bunny was able to assist you. We'll be sure to pass along your kind words to him.

If you need help with anything else, you know where to reach us!

Edited July 29, 2024

7/29 Edit: Their manager reached out to me and was able to fix the issue. Communicates much clearly and succinct relative to previous support experience

My recent experience with their customer support has been highly disappointing and unprofessional. I requested the installation of the size chart on a new theme as we are migrating to a new theme, along with some UI adjustments. Instead of implementing these changes on the new theme, they applied the UI adjustments across all of my themes, including the published one, resulting in bugs on my product page. Despite more than 12 hours passing, these issues remain unresolved. This level of support is unacceptable, especially considering I have been a loyal user for a few years now. While the product's features are adequate, the persistent UI issues and lack of competent support are significant drawbacks.

PROJECTISR US
United States
Almost 5 years using the app
Staytuned replied August 2, 2024

I'm happy we were able to connect with you and resolve your issues. I'm so sorry about your initial poor experience with us - thank you for being gracious enough to give us a chance to make things better!

Hannes Bez | Director of Customer Experience

October 11, 2024

Lovely, great support

SmartSavvyShop
Ireland
About 2 hours using the app
Staytuned replied October 14, 2024

Hi there SmartSavvyShop and team!

We're glad that your support team was able to help you out! Thank you so much for leaving a review, this helps us a lot.

Please let us know if there's anything else you need help with!

November 27, 2024

Great

KO' SO'
United States
17 minutes using the app
Staytuned replied November 29, 2024

Thanks for the review KO' SO' team! We appreciate your support.