Reviews (1,472)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its customizable and comprehensive size charts that enhance online store functionality and customer experience. It is noted for reducing returns and boosting sales, with features that allow importing size charts from photos or Excel and support for multiple languages. The app is easy to set up, performs efficiently, and is complemented by quick and helpful customer support.

August 16, 2024

Nice table chart

KhandParshu
India
11 days using the app
Staytuned replied August 19, 2024

Hey there KhandParshu and team!

Thank you for the kind feedback! We're glad that you like size charts that we offer. Is there anything else we can improve to make your experience better? Your suggestions will be highly appreciated.

We hope to hear from you soon!

September 23, 2024

Could be more friendly user

Omni
United Kingdom
18 minutes using the app
Staytuned replied September 25, 2024

Hi Omni team,

Thank you for your frank review. We understand that you'd like our app to be more user-friendly. We will keep that in mind and find ways to simplify our user interface.

If you have any questions or need help, please feel free to reach out. Thank you for choosing Kiwi!

May 2, 2024

Great customer service, needed to relocate my sizing guide in my page and they did it for me in less than 5 minutes! thank you bunny!
also the plug in is really comfortable, would love if you implemented a translation to it!

Luka Mendy
United States
4 months using the app
Staytuned replied May 6, 2024

Hi there Luka Mendy and team!

Thank you so much for the detailed feedback! Our support team is grateful for your recognition.

We take your feedback seriously, and we'll make sure to work on the translation feature as soon as we can.

If you need anything else, just let us know. We'd be glad to help!

June 27, 2024

great help

Nairitis Fashion and Accessories
India
About 1 month using the app
Staytuned replied June 28, 2024

Hi there!

I'm glad that our team was able to help you out! If you need help with anything else, please don't hesitate to reach out. We're always happy to help!

Thank you for choosing Kiwi! Cheers!

August 26, 2024

BEST APP

My Store
Pakistan
4 days using the app
Staytuned replied August 27, 2024

Hey there My Store and team!

Thank you for taking the time to leave us a review. Can you please tell us more about your experience? Is there anything in specific that you think we can improve to make things better for you and your store?

We hope to hear from you soon!

October 22, 2024

The app is practical. But unfortunately only available in English.

Pleist
Switzerland
About 1 hour using the app
Staytuned replied October 24, 2024

Hi there Pleist team,

Thank you for your honest feedback. We totally understand how important it is for your size charts to be available in other languages, please rest assured that our team is working hard to find ways to make this possible.

If you have any other questions, please don't hesitate to reach out!

July 25, 2024

Easy to use

My Store
United Kingdom
3 days using the app
Staytuned replied July 29, 2024

Hi team!

Thank you so much for taking the time to leave us a review! We're glad that you were able to set everything up with ease.

If you need any help, please don't hesitate to reach out to us!

June 5, 2024

Depois de 3 dias lutando 12 horas por dia pra configurar deu certo, sugiro que quem não tem tempo para debruçar de frente ao computador não instale porque é muito difícil. Agora vamos ver daqui pra frente se for a usabilidade for boa posso refazer minha avaliação

findibike
Brazil
Over 1 year using the app
Staytuned replied June 7, 2024

Hi there findibike and team,

Thank you for sharing a detailed review of our app. I apologize if took a while for you to set up the app for your store. We take your feedback seriously and will do our best to improve our user interface.

In the meantime, if you need any help or have any questions, please don't hesitate to reach out to our team by clicking the chat widget through our app.

We hope to hear from you soon!

March 29, 2024

i'm store owner & started using this app recently after very disappointing results with couple other size chart apps - highly recommend this app. Still learning it but core functionality has most everything i wanted. A little challenging for me to learn (i'm not strong technical person), but Helpdesk has been GREAT (quick responses, clear how-to instructions including illustrations & short videos). Once you learn flow of app, it's very intuitive. Suggestion to make app even better (if not too complicated re coding) - add functionality to adjust column width, also moving text to second line of column heading (Helpdesk offered to add, I told them not critical but keep me posted if it's added in future). Overall, very happy with this app. thank you Kiwi!

Angel Direct Inc
United States
About 1 month using the app
Staytuned replied April 1, 2024

Hey there Angel Direct Inc!

Thank you for the wonderful and detailed feedback! We appreciate your support and we're glad that our support team was able to help you out and provide quick and clear instructions!

If you need anything else, our support team is always available for you!

July 23, 2024

perfect

Sophie
Netherlands
15 days using the app
Staytuned replied July 24, 2024

Hi there Sophie team!

Thank you for taking the time to leave us a review! Is there anything we can do to improve your experience? Your feedback is very important to us and we hope to hear from you soon.