Reviews (1,472)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its customizable and comprehensive size charts that enhance online store functionality and customer experience. It is noted for reducing returns and boosting sales, with features that allow importing size charts from photos or Excel and support for multiple languages. The app is easy to set up, performs efficiently, and is complemented by quick and helpful customer support.

July 9, 2024

The app seems to have all the features I need and it's really easy to use; however, everything is very slow to load and change.

Stitch & Smile
United Kingdom
About 2 hours using the app
Staytuned replied July 17, 2024

Thanks for taking the time to post this honest review. I'm truly sorry about the poor experience you've had with our app. I know we've lost your trust, but we've still reached out to you by direct email to see if there's anything we can do to improve and hopefully fix the situation. We made some recent changes to improve speed and performance - I'm hoping that would solve your main headache.

Hannes Bez | Director of Customer Experience

September 12, 2024

looks good

evalorra
United States
35 minutes using the app
Staytuned replied September 18, 2024

Thanks for leaving a review evalorra team! We're glad that you like our app!

June 7, 2024

I can't honestly leave a review yet, as I just downloaded it. But each time I make a change to a size chart I am working on trying to input info in, it ask me for a review. So I am doing this review to stop the pop ups.

E-SeaRider
United States
About 18 hours using the app
Staytuned replied June 10, 2024

Hey there E-SeaRider team!

We understand that you just wanted to pop-ups to stop. We hope that you revisit your review once you've spent enough time using our app.

If you have any questions or need help, feel free to reach out to us by click on the chat widget within the app!

October 14, 2024

Great!

lavender.studio
United States
1 day using the app
Staytuned replied October 16, 2024

Thank you for the 5-star review lavender.studio and team! We appreciate the support.

June 23, 2024

This app is tough love - SO NOT SHOPIFY FRIENDLY but its good

Esova London
United Kingdom
3 days using the app
Staytuned replied June 24, 2024

Hi Esova London and team,

Sharky here, I'm one of the Team Supervisors for Kiwi.

Can you tell us more about your experience? What specific part of our app did you have challenges with? Your feedback is important to us as it helps us continue to improve our app.

We hope to hear from you soon!

June 28, 2024

Good

She Love
India
3 months using the app
Staytuned replied July 1, 2024

Thank you for the 5-star review She Love and team!

May 25, 2024

love the app very pro look it gives my site

Elariah
Ireland
6 days using the app
Staytuned replied May 27, 2024

Hey there Elariah and team!

Your feedback made our day! We're happy to provide you with the best size chart possible, and we will do our best to continue to improve what we currently have.

If you need any help, please don't hesitate to reach out to us! Cheers!

July 6, 2024

good for large production

Peraan
India
About 1 month using the app
Staytuned replied July 8, 2024

Hey there Peraan team!

Thank you for taking the time to leave us a review! We appreciate the feedback and thankful for the support!

Please feel free to reach out to us if you need any help!

January 4, 2024

Have been using Kiwi Size Chart on 6 on my stores for a while now, and the app and support has been great. It offers many different options in regards to custimisation and offering different size charts to different product groups. Highly recommend :)

LAURIE DK
Denmark
About 3 years using the app
Staytuned replied January 5, 2024

Hey there LAURIE DK and Team!

Thank you for making our day with a glowing review! Your feedback is what motivates us to continue to improve our service.

Please let us know if there is anything else we can help you with. Thank you for choosing Kiwi!

October 2, 2024

I got ghosted by the support

Nelow
United Kingdom
About 1 hour using the app
Staytuned replied October 4, 2024

We're really sorry about the long wait times. We're trying our best but we recognize we let you down here. Our team will reach out right away to make sure you get the help you need.

- Kiwi Management Team