Reviews (1,613)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for reducing sizing-related returns through accurate, customizable size charts and a size recommender. They praise its ability to import data from Excel, user-friendly interface, and seamless integration with online stores. The customer support is noted for its quick response and helpfulness in handling customization and technical issues, enhancing the overall merchant experience.

September 6, 2024

best size chart app there is

99 MODES
United States
About 2 months using the app
Staytuned replied September 9, 2024

Hey there 99 MODES team!

We are flattered by your kind words! Thank you so much for your review, this helps us a lot.

If you need help or have any questions, please don't hesitate to reach out to us!

Edited December 8, 2024

looks good helped instantly

evalorra
United States
3 months using the app
Staytuned replied September 18, 2024

Thanks for leaving a review evalorra team! We're glad that you like our app!

May 21, 2024

I would highly recommend this app! I had a very complex request for one of my sizing charts and I have been working with Arci and the team over the last few weeks and the end result is even better than we hoped! The team were incredibly helpful and spent a lot of time working on this. They always responded quickly and came up with awesome ideas to achieve what we were looking for! I'm planning to roll this out across other stores and products, it's an amazing app with so much functionality and customisable options!!

A7 UK
United Kingdom
2 months using the app
Staytuned replied May 22, 2024

Hi there A7 UK and team!

Thank you so much for the detailed review! We truly appreciate your kind feedback and support. Arci had a great time helping you out and we'll make sure that he is recognized for his efforts. We are very proud to have him on our team and it makes us so happy that he was able to provide you with great suggestions.

If you need further assistance or have additional questions, you know where to reach us! Thank you for choosing Kiwi!

September 3, 2024

Easy to use and has everything that I am looking for.

GraphicsByIain
United Kingdom
2 months using the app
Staytuned replied September 4, 2024

Hi GraphicsByIain and team!

We're glad to hear that you've found everything you need in our app! Thank you so much for your kind words, we really appreciate it.

If you have any questions or need help, please don't hesitate to reach out to us!

October 21, 2024

great

ELLA NOOR
Netherlands
3 months using the app
Staytuned replied October 23, 2024

Thank you for the 5-star review ELLA NOOR and team! We appreciate the support.

April 23, 2024

Love this app. We use it all the time, easy, has plenty of functions and works excellent!

BRINY
United States
About 5 years using the app
Staytuned replied April 25, 2024

Hey there BRINY team!

We're thrilled to hear that you're loving our app! Thank you so much for your kind words and support.

Please let us know if there's anything you might need help with!

August 14, 2024

Kiwi Size App is wonderful, the support is fantastic. We are on the top tier very happy with pricing, support and the apps' functionality.

Direct School Uniforms
United States
9 months using the app
Staytuned replied August 16, 2024

Hey there Direct School Uniforms and team!

We appreciate the 5-star review! Thank you for sharing the experience you had with our app and support team, this helps us a lot.

If you need further assistance, you know where to reach us!

March 2, 2025

总是发生同样的问题,当我们点击尺码的时候,插件就消失了

DustWorn
Hong Kong SAR
21 days using the app
September 6, 2024

hello, i have reached out to support multiple times to get help only to be asked if the issue is still there. we have been unable to save a single size chart and have made 6 on company times and lost all of them because the save button doesnt work we are a premium customer and will be disputing charges with out company credit card as we have not had services. this app promises alot of things and falls very short and there responses to questions are almost a day apart. if you are running a ecom business and serious this is not the answer and will waste hours of times and short change you. overall this app may have been good but has went downhill very sad to see.

furryfriendsfurnishingsco
United States
1 day using the app
Staytuned replied September 10, 2024

Hi Furry friends furnishing, we are so sorry for this sub-par experience. Our team is reaching out to make things right!

October 14, 2024

Good helpdesk!

Saphire Trends
Netherlands
About 2 months using the app
Staytuned replied October 15, 2024

Hey there Saphire Trends and team!

The team had a great time helping you out! If you need help with anything else, you know where to reach us.

Thank you for choosing Kiwi!