Reviews (1,609)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for reducing sizing-related returns through accurate, customizable size charts and a size recommender. They praise its ability to import data from Excel, user-friendly interface, and seamless integration with online stores. The customer support is noted for its quick response and helpfulness in handling customization and technical issues, enhancing the overall merchant experience.
Refine
-
By rating
very nice product
Not able to properly review as I can't get further with instalments before I leave a review..
Hi there! We tried to reach out to you several times but we unfortunately do not have any reliable contact information for you or your store. If you still have Kiwi installed ...
on the busiest time of the year (black friday) app decides to crash, have no access to the back end and charts take forever to load on product pages. Definitely ditching this app as soon as possible!
Thank you for taking the time to send this review. We're so sorry about the issues you're struggling with! We've reached out to you by email already to get you back up and ...
I have been using this kiwi size app and found it is very useful and convenient. However, Kiwi Sizing wants to charge us full while we place a store $9 monthly to shopify. So I do not recommend this app because it is not fair to pay their fee while the store is on-hold.
Your app won't open. What's going on?/////??????There is a big problem with their app, now all the size charts don't show up, is their company out of business?
We're so sorry for the disruptions! We fixed the problem and the issue should now be fully resolved.
The issue was caused by a technical error on our servers triggered by ...
This app was perfect until last 3 days it has messed up my sales. THE SIZE CHART DOESN'T LOAD AND AS A RESULT IM SEEING DROP IN ADD TO CART. MAILED THE TEAM NO RESPONSE. PLEASE DO SOMETHING ELSE I'LL UNINSTALL THIS APP.
Hi Huedee team.
We apologize for the problems you encountered! We've reached out to you directly by email, to see how we can resolve the issue.
Thank you for taking the time ...
Your app won't work. What's going on?/There is a big problem with their app, now all the size charts don't show up !!!
We're so sorry for the disruptions! We fixed the problem and the issue should now be fully resolved.
The issue was caused by a technical error on our servers triggered by ...
It was a great app. Easy to use, effective, until it completely stopped working for weeks. We've waited and waited for a solution or information from support, but had no info, no fix, nothing. For this reason, we left for another app which was disappointing. An unreliable app is worse than a bad app IMO.
Thank you for this direct and honest feedback. You're right - we let you down at a critical time. This pains me because we care deeply about our customers' experience. I'll ...
The app seems good, but I really cant use it, because after installing it, it messes up the product pictures on the product page of my theme. The pictures of the featured products become very streched and ugly, which brings negative experience to our customers. I contacted support and provided detailed explanation from where the problem comes, but never got a response after that if they plan to ...
Hello, need help. Why all size chart of our products are suddenly disappeared ?? How to solve it??? Pls contact me asap. Thanks.
We're so sorry for the disruptions! We fixed the problem and the issue should now be fully resolved.
The issue was caused by a technical error on our servers triggered by ...