Reviews (1,609)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for reducing sizing-related returns through accurate, customizable size charts and a size recommender. They praise its ability to import data from Excel, user-friendly interface, and seamless integration with online stores. The customer support is noted for its quick response and helpfulness in handling customization and technical issues, enhancing the overall merchant experience.
Refine
-
By rating
So far so good
Hey there Canada Unite and team!
Can you tell us more about your experience? Your feedback is highly valuable to us as a business and we would like to know if you have any ...
IT WAS GOOD
Hey there Eraya team!
Can you tell us more about your experience? Your feedback is highly valuable to us as a business and we would like to know if you have any suggestions ...
Good
Hey there Jacked In team!
My name is Sharky, I'm one of the Team Supervisors here at Kiwi.
Your feedback is very important to us. Could you please share more information ...
Handig als je doorhebt hoe het werkt, eerste keer vindt ik nog vrij lastig
Hi there VitaMantha and team!
Thank you for your honest feedback! We appreciate your review. Please know that we are always here to help. If you need assistance or have ...
It's ok to use and does what it promises. It is very unfortunate that it does not support multilingual use - not even the native version. Shame.
Hey Urban Kit team, thanks for the review.
If you check out this post,
https://kiwisizing.com/blog/august-2019-updates-simple-table-editor/ , you will see we support multi- ...
Update: this app used to be very good but the support is not responsive even after 4 days of waiting. It's hard to reach them although it is mentioned they are available every day. I have checked the chat logs and emails even spam folder and nothing! Very sad to see good apps like this lower their level of customer service after some time. Might switch to another app soon since the app is also ...
Hi Devoteewear! We love the images you use in the size charts. To be honest, we had never before known how to measure for activewear... until now!
So, thank you for teaching ...
very good
Hi vivo's team!
My name is Sharky, Team Supervisor here at Kiwi Size Chart & Recommender.
Your feedback on our app is very important and we would like to hear about your ...
Somewhat disorganized, decent visual appeal however.
Thank you for providing an honest review. We appreciate your feedback and we'll work with our developers to improve the user interface and make it more organized.
Please let ...
The app itself is great! The support could help me a little out as well at the beginning. Sadly that changed. I made a reqeust around 3 weeks ago and they replied, that they will have a look at it. Then a day later they said, they will fix this now and do some CSS. Sadly after that, I contacted them many times and got only one reply saying he will chase this up with the colleague I was in contact ...
Thank you for taking the time to write this review. I'm so sorry about your poor support experience. You're right - we messed up, and we messed up repeatedly. We set high ...
The size chat is great, but I can not find a way to contact with your team.
I have a problem about the size quick view, it has no effect in my current theme, but I can not get any help.
Also, this app will distort the pictures when you use the Shopify theme Avenue
Hi Mewow team!
It seems like we are having some challenges both ways— as we have tried emailing you several times to help sort through this issue (directly emailing you May ...