Reviews (1,607)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable size charts and size recommender, which enhance the shopping experience and reduce returns. The ability to import size charts from Excel saves time, and the user-friendly interface supports complex integration needs. The app is praised for its seamless performance and reliability. Customer support is highly regarded for its responsiveness and assistance with custom coding and quick issue resolution.

September 23, 2024

Could be more friendly user

Omni
United Kingdom
About 1 month using the app
Staytuned replied September 25, 2024

Hi Omni team,

Thank you for your frank review. We understand that you'd like our app to be more user-friendly. We will keep that in mind and find ways to simplify our user interface.

If you have any questions or need help, please feel free to reach out. Thank you for choosing Kiwi!

February 12, 2025

Ik zou het zeker aan anderen aanbevelen, enkel al omdat de klantenservice echt enorm behlpzaam is.

Innoviva
Netherlands
3 months using the app
Staytuned replied February 14, 2025

Hey there Innoviva team!

Thank you for your kind review! We're so glad to hear that you’d recommend the app and that our customer service was helpful. Is there anything particular that you think needs to be improved to better suit your store's needs? We'd love to hear your thoughts.

If you ever need anything, we're here for you!

January 17, 2025

BENE FINO AD ORA

parvanamaite
Italy
8 minutes using the app
Staytuned replied January 20, 2025

Hi there parvanamaite team!

Thank you for taking the time to leave us a review! We'd love to know how we can provide a better experience. Is there anything in specific that needs to be improved to better suit your store's needs?

We hope to hear from you soon!

May 21, 2024

I like the app because it is easy to use but there isn't any support. I need the icon to located in another spot but since there is not support I am not able to fix this.

Designs By Wildside
United States
About 1 year using the app
Staytuned replied May 24, 2024

Hi Designs By Wildside and team,

We appreciate the feedback you shared with us. It is odd that you haven't received any support from our team. May we know if you reached out to us using the chat widget on Kiwi app? If not, that would be the best way for you to reach a live specialist for assistance.

We hope to make your experience better and we look forward to talking to you.

January 5, 2025

good

myybody.de
Germany
About 1 hour using the app
Staytuned replied January 7, 2025

Hi there myybody.de and team!

Thank you for taking the time to leave us a review. Can you please tell us more about your experience? Is there anything we can do to improve our app? Your feedback is very important to us as it helps us to continue to improve our app.

We hope to hear from you soon!

September 9, 2024

its handy

Qasri
Netherlands
2 months using the app
Staytuned replied September 10, 2024

Hey there Qasri and team!

Thank you for taking the time to leave us a review. Can you please tell us more about the experience you had with our app? What do you think needs to be improved?

Your feedback is highly appreciated and we hope to hear from you soon.

December 3, 2024

Pretyfy Helsinki
Netherlands
8 days using the app
Staytuned replied December 4, 2024

Hi there Pretyfy Helsinki and team!

Thank you for taking the time to leave us a review. Can you please tell us more about your experience? Is there anything in specific that we can improve to better suit your store's needs?

We hope to hear from you soon!

Edited September 10, 2024

so far so good, I just started the new account!

The Skull Lab
United States
26 days using the app
Staytuned replied August 21, 2024

Hey there The Skull Lab and team!

Thank you for taking the time to leave us a review! We're glad that you're liking the app so far. Do you have any additional feedback that could help us improve your experience? Your input is important to us and we look forward to your response.

Thank you for choosing Kiwi!

September 27, 2024

All good, but a bit tough

Pamino
Netherlands
About 2 hours using the app
Staytuned replied September 30, 2024

Hi Pamino team!

Thank you for taking the time to leave us a review. Can you please tell us more about the challenges you had with our app?

You can also reach out to our support team by clicking on the chat widget within the app. We'd be glad to help you out!

We hope to hear from you soon!

October 28, 2024

Muy util

HOOKS
Colombia
23 days using the app
Staytuned replied October 29, 2024

Hi there HOOKS team!

Thank you for taking the time to leave us a review, we really appreciate it.

Do you mind sharing more about your experience? Is there anything in specific that you didn't like? What can we do to improve our app to better suit your needs?

We hope to hear from you soon!