Reviews (1,001)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants in the fashion industry highly recommend this app for its accurate size recommendations, which help reduce returns and increase customer satisfaction. It's easy to set up and customize with various templates and a user-friendly interface. The app integrates smoothly with websites and offers reliable performance. The support team is praised for their quick and effective responses, and a free plan makes it accessible for businesses on a budget.

January 27, 2026

Daniel was wonderful and helped me out tremendously

Lucky Paw Shoppe
United States
3 months using the app
Edited January 14, 2026

Very helpful and relentless support until the (sturdy) issue was solved - thanks again, awesome job!

Friend Sparky
Germany
5 months using the app
Staytuned replied January 13, 2026

Thank you for the kind words!
We’re really glad our team could help and stick with it until everything was fully resolved. Your feedback means a lot to us — and we’re always here if you need anything else.

February 17, 2026

I was helped very well and quickly by Kiwi support (Sharky). Thank you!

Lina Dublin
Netherlands
About 2 months using the app
March 2, 2026

i would recommend req support to others .
he was really helpful thank you.

IndieJhola
India
Over 2 years using the app
Staytuned replied March 2, 2026

Thank you so much for the 5 stars and for the recommendation 😊

It’s wonderful to hear that our support team was able to help you when you needed it. We’ll be sure to pass along your kind words. Knowing you’d recommend us to others truly means a lot.

November 12, 2025

Easy to set up and has helped our conversion rate by giving customers a simple yet informative interface which includes the ability to switch between inches and cm.

PawfectPlace
New Zealand
12 days using the app
Staytuned replied November 19, 2025

Thank you for the wonderful feedback! 🌟
We’re glad to hear the setup was smooth and that the size chart — especially the inches/cm toggle — is helping improve your conversion rate. That’s exactly what we built it for!

If you ever need help customizing anything further or have ideas for new features, our team is always here to support you

February 10, 2026

Easy tool and all promised is possible to apply. I needed support and they were very fast and helpful.

Stapf Tirol
Austria
6 days using the app
Staytuned replied February 13, 2026

Thank you for the fantastic 5 star review!

We are really glad to hear that Kiwi feels easy to use and that everything worked as promised. That is exactly the experience we aim to deliver.

It is also great to know our support team was quick and helpful when you needed assistance. We put a lot of focus on fast response times and clear guidance so merchants can implement features without delays.

If you ever want to explore more ways to optimize your setup, we are always here to help.

November 17, 2025

app is smooth to use, and contact is prompt and useful.

Wearing Lab
China
Almost 2 years using the app
Staytuned replied November 19, 2025

Thank you so much for the great feedback! We’re really glad to hear the app feels smooth to use and that our team was able to support you quickly and effectively. If you ever need anything, we’re always here to help!

Edited December 31, 2025

Their online chat Ai is actually very helpful, but where they really shine are their live agents! Joseph and Markson have been very helpful and got things taken care of quickly. Thank you!

Wandering Owl Adventure Gear
United States
10 months using the app
Staytuned replied December 9, 2025

Thank you so much for the 5-star review! We’re really glad to hear that our AI chat was helpful — and even happier that Joseph delivered the fast, effective support you needed. We’ll make sure he sees your message!
If you ever need anything else, our team is always here to help.

March 2, 2026

helpful cs team

Velric
United States
Over 1 year using the app
Staytuned replied March 3, 2026

Thank you for the 5 stars 🌟

It’s great to hear our customer support team was helpful. We work hard to make sure you feel supported every step of the way, so your feedback really means a lot to us.

If there’s ever anything else you need, we’re here for you 😊

Edited December 23, 2025

very good app; I like it. Also, the best customer service The reply is fast and to the point

HomeRun Prints
United States
4 months using the app
Staytuned replied December 9, 2025

Thank you for the 5-star review!
We’re really glad to hear you like the app — it means a lot to our team. If you ever need help or have ideas to make it even better, we’re here for you!