Reviews (1,533)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and efficient customer support, making setup and navigation easy. They value the customization options that allow for a professional presentation of size charts, enhancing the shopping experience in fashion stores. The app's compatibility with various themes and multiple languages, along with features like importing size charts from Excel or photos, are noted as significant time-savers.
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The App works great, and Size charts look really clean. But the best part is the top-notch support. Always there to help you and solve your issues. Amazing team!
Hey there Salty Sun team!
Thank you so much for your kind feedback! We're glad that you had an amazing experience with our support team. They'll surely be excited to see your review.
If you need help with anything else, you know where to reach us!
I had an excellent experience with Kiwi-Sizing's customer support! They were quick to respond and provided helpful guidance for my sizing questions. Their attentive service made my shopping experience smooth and enjoyable!
Hi Lauren Milano and team!
Thank you so much for taking the time to leave us a wonderful review! We're glad that our support team was able to answer your questions.
If you need help again in the future, you know where to reach us!
I have been facing an ongoing issue with the size chart integration on my website, and despite reaching out to Kiwi’s support team numerous times, the problem has yet to be resolved. Each time, I’m told the issue is fixed, only to find out it isn't. As a business owner running a clothing brand, an accurate size chart is critical for my customers, especially since over 50% of them use iOS devices, where the chart doesn't display correctly.
This technical glitch has severely affected my conversion rate and sales, costing me thousands in ad spend. Despite countless assurances that the matter has been escalated, it remains unresolved, showing a complete lack of genuine support. My patience is beyond tested, and I cannot recommend Kiwi's services due to their inability to fix this basic yet crucial feature. Proceed with caution if you're relying on them for an essential part of your e-commerce setup.
Thank you for your honest feedback. We understand the inconvenience this may have caused your business. Our team will be reaching out immediately to ensure this issue is fully resolved.
- Kiwi Management Team
There is something wrong with my website size table. I sent emails twice, from morning to evening, but no one replied. they used to help deal with it quickly. Now I don't know why it's so inefficient.
Thanks for being upfront! We're really sorry our support didn't respond as quickly as you expected. That's not the level of service we aim for. We'll reach out ASAP to get this fixed and make sure you're all set going forward.
- Kiwi Management Team
A per-fect app with a great support. I use it for all my stores. Really nice so you can link and duplicate the sizecharts, works perfect.
Hey Luxza Fashion and team!
Our team had a great time helping you out! Thank you so much for sharing the experience you had with our support team, they'll surely be excited to see this.
If you need help with anything else, you know where to reach us!
very fast response, very good solution to my needs. thank you.
Hi there ShopBelira and team!
Thank you for your kind review! We’re so happy to have provided a quick and effective solution for your needs.
If you ever need further assistance, don’t hesitate to reach out, we’re always here to help!
I had an incredibly smooth and enjoyable experience using this service. Everything was so convenient, and the support and guidance provided by the Kiwi team were exceptional. Their professionalism and dedication made a significant difference, and I couldn’t be more satisfied. Highly recommended!
Hey there Buxom Couture and team!
Thank you for your thoughtful feedback! It’s wonderful to hear that our efforts made a difference for you. Our team works hard to ensure every user has an exceptional experience, and we're glad to see their efforts recognized.
If you need help with anything else, please don't hesitate to reach out!
Great and easy to use size tool
Thank you for your review Foreign Resource team! We're glad you find the size tool easy to use and helpful.
If you ever need assistance, please don't hesitate to reach out to us!
Fantastic app! I've had a great experience using it so far. Daniel provided super fast and friendly support, helping me out with any questions I had. The app works seamlessly and has really enhanced my store. Highly recommend!
Hey there K'mana London and team!
Thank you so much for sharing your wonderful support experience with Bunny! We're glad that he was able to quickly provide the answer you needed.
If you need help with anything else, you know where to reach us!
Kiwi is a very simple but powerfull app when you sell fashion. I am a fan!
Hi FenTes4you and team!
We're glad that you liked our app! If you have any questions or need any help, our support team is always available to assist you.
Thank you for choosing Kiwi!