Reviews (1,548)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and easy setup. They praise the exceptional customer support for quick and effective responses. The app is valued for simplifying the size-finding process, especially beneficial for fashion retailers, with features like Excel import and customizable options. It also maintains functionality across various apps and themes, enhancing business operations with professional-looking size charts.

October 2, 2024

I got ghosted by the support

Nelow
United Kingdom
About 1 hour using the app
Staytuned replied October 4, 2024

We're really sorry about the long wait times. We're trying our best but we recognize we let you down here. Our team will reach out right away to make sure you get the help you need.

- Kiwi Management Team

May 21, 2024

I like the app because it is easy to use but there isn't any support. I need the icon to located in another spot but since there is not support I am not able to fix this.

Designs By Wildside
United States
About 1 year using the app
Staytuned replied May 24, 2024

Hi Designs By Wildside and team,

We appreciate the feedback you shared with us. It is odd that you haven't received any support from our team. May we know if you reached out to us using the chat widget on Kiwi app? If not, that would be the best way for you to reach a live specialist for assistance.

We hope to make your experience better and we look forward to talking to you.

December 29, 2024

Good App

Bxmoon
United States
7 minutes using the app
Staytuned replied December 30, 2024

Thank you for your kind review Bxmoon team! Your feedback helps us a lot and we truly appreciate your support.

March 5, 2024

Excellent customer service and very quick to respond. Would highly recommend their app. Thanks

PLAINANDSIMPLE
United Kingdom
About 3 years using the app
Staytuned replied March 7, 2024

Hey there PLAINANDSIMPLE team!

Thank you so much for your support! We are thrilled to receive your recommendation, this is fuel for us to continue doing our best!

If you need further assistance or have any additional questions, please feel free to reach out!

December 17, 2024

makkelijk te gebruiken

velora amsterdam
Netherlands
About 22 hours using the app
Staytuned replied December 19, 2024

Thank you for your kind feedback velora amsterdam and team! We appreciate your support.

August 21, 2024

they ask to leave a review at every save, really annoying. I think the app is good but because of this i will leave 2 stars behind

lavore
Netherlands
About 2 hours using the app
September 8, 2024

good

Fiorente Mode
Netherlands
About 1 month using the app
Staytuned replied September 9, 2024

Hi Fiorente Mode and team!

Thank you for taking the time to leave us a review. Can you please tell us more about your experience? Is there anything in specific that we can improve to suit your store's needs better?

We hope to hear from you soon!

June 26, 2024

This app is perfect for what we needed it for. Support was terrific and worked with us to fine tune it to our exact and unique needs. So happy with the result!

Renegade Hoof Boots
United States
5 days using the app
Staytuned replied June 27, 2024

Hi Renegade Hoof Boots and team!

We're glad that our app was a perfect match for your store's needs! It also makes us very happy to know that our support team was able to help out and provide you with the customizations you need.

If you need help or have any questions, please don't hesitate to reach out to us!

July 12, 2024

Brilliant app, customer support team are super helpful too!

The Tresor Club
United Kingdom
4 months using the app
Staytuned replied July 15, 2024

Hey there The Tresor Club and team!

Thank you so much for providing wonderful feedback for our app and support team. We appreciate your support and hope to have a long and fruitful partnership with you and your team.

If you need anything else, you know where to reach us!

July 6, 2024

Excellent App and the Customer Support is Amazing!

Dogs and Cats Boutique
United States
5 months using the app
Staytuned replied July 8, 2024

Hey Dogs and Cats Boutique!

Thank you for your wonderful review! It was a pleasure chatting with you. Your feedback means a lot to us, and we truly appreciate it. Rest assured, we will ensure that our team receives the recognition they deserve for their hard work.

If you have any further needs or questions, please don't hesitate to reach out to us!