Reviews (1,613)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for reducing sizing-related returns through accurate, customizable size charts and a size recommender. They praise its ability to import data from Excel, user-friendly interface, and seamless integration with online stores. The customer support is noted for its quick response and helpfulness in handling customization and technical issues, enhancing the overall merchant experience.

April 24, 2024

Hello, I'm one of your customers, and I've encountered a problem. Your application isn't working on my site. Could you please check it?

Zepheria
Israel
2 months using the app
Staytuned replied April 26, 2024

Hi Zepheria team,
We are so sorry you've encountered a problem! We are working to get in touch with you to help resolve any issues you've had!

We've emailed you to try to learn more about the issue you are having. Feel free to reply to that email or send us a note to support@kiwi-size-chart-recommender.zendesk.com

Thanks!

July 26, 2024

There support really helpful. Great app

Decarba UK
Netherlands
About 1 month using the app
Staytuned replied July 29, 2024

Hi Decarba UK and team!

We're thrilled to hear that our support team was able to help you out! If you need help with anything else, you know where to reach us!

Thank you for choosing Kiwi!

September 25, 2024

nice app

OldMarque
Netherlands
3 days using the app
Staytuned replied September 27, 2024

Hey there OldMarque and team!

Thank you for your kind words, we appreciate your feedback and support.

If you need help with anything, please feel free to reach out to us!

August 23, 2024

Thanks! GREAT!

Body Crafted
Netherlands
5 months using the app
Staytuned replied August 26, 2024

Thank you for leaving us a review Body Crafted team!

September 2, 2024

Great and fast service!

Ella Noire
Netherlands
14 days using the app
Staytuned replied September 3, 2024

Hi there Ella Noire team!

We're glad that you liked our app and our service. We appreciate this wonderful review, this helps us a lot!

If you need help with anything, please don't hesitate to reach out to us! Thank you for choosing Kiwi!

April 26, 2024

easy to use gets the job done.

My Store
United States
About 2 months using the app
Staytuned replied April 29, 2024

Thank you for the feedback team! We'll continue to do our best to ensure a hassle-free experience with your size charts and recommenders. :)

November 27, 2024

Great

KO' SO'
United States
17 minutes using the app
Staytuned replied November 29, 2024

Thanks for the review KO' SO' team! We appreciate your support.

November 17, 2024

WORST APP

MODERNE PARIS
Denmark
3 days using the app
Staytuned replied November 19, 2024

Thank you for this direct and honest feedback. We'd love the chance to understand what went wrong and how we can make it right. Please check your email — our support crew has reached out to help get everything sorted as quickly as possible!

-Kiwi Management Team

October 11, 2024

Very good and simple to use

One Soul
United Kingdom
22 minutes using the app
Staytuned replied October 14, 2024

Hi One Soul team!

We're glad that you had a hassle-free experience setting up our app! We appreciate the review.

Please feel free to reach out to us if you need any help!

July 6, 2024

Excellent App and the Customer Support is Amazing!

Dogs and Cats Boutique
United States
5 months using the app
Staytuned replied July 8, 2024

Hey Dogs and Cats Boutique!

Thank you for your wonderful review! It was a pleasure chatting with you. Your feedback means a lot to us, and we truly appreciate it. Rest assured, we will ensure that our team receives the recognition they deserve for their hard work.

If you have any further needs or questions, please don't hesitate to reach out to us!