Reviews (1,607)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its customizable size charts and size recommender, which enhance the shopping experience and reduce returns. The ability to import size charts from Excel saves time, and the user-friendly interface supports complex integration needs. The app is praised for its seamless performance and reliability. Customer support is highly regarded for its responsiveness and assistance with custom coding and quick issue resolution.
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Easy to use but the reason why I gave this a 3 star review is that you can NEVER open this app to make any edits without the review button popping up so to get rid of it I am doing a review so I can just go in and use the app when I want to without having to close the review box. It's super annoying, when you're busy and just want to get a quick edit done you have to close the review box..
The support is great when you need it, which you will because some of their set up isn't easy to follow without asking for help. Like editing the cms on each row and removing that. But the support is fast, and there are never any problems with the app performing.
Hi, thank you for the feedback and we are really sorry for the trouble. We are always trying to make the experience better for for our customers and we will go ahead and make the review pop-up much less frequent. Again, sorry for the inconvenience and I hope you will continue using our app
asdsad
Hey there HEGNT and Team!
Thank you for leaving a review! We'd love to hear more about your feedback. What did you like about our app? What do you think can we do to make your experience even better? We take your feedback seriously, and we'd love to hear from you.
Please send us an email or reach out to us through the app if you need help with anything!
Why did your size chart suddenly explode?I paid specifically to use your features for you.HOLY SHIT.Problem solved in time, give 3 points
We're so sorry for the disruptions! We fixed the problem and the issue should now be fully resolved.
The issue was caused by a technical error on our servers triggered by the Shopify Admin outage earlier today. Unfortunately, this happened during our teams' offline hours, so it took longer to discover and fix than we would normally expect.
Please reach out to us if you're still experiencing problems - our support team is online and standing by.
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Hi there Thrivio team,
Thank you for leaving a review for our app. Can you share more about your experience? We would love to understand what needs to be improved in order to provide you a better experience.
We hope to hear from you soon.
only started using it and i seems like its gonna work good.
Hi CalmlyCare and team!
My name is Sharky, Team Supervisor here at Kiwi Size Chart & Recommender.
Can you tell me more about your feedback? I'd love to hear more about this review. Is there anything that we can do to improve and make your experience even better?
I hope to hear from you soon!
Respectfully yours,
Sharky
Team Supervisor - Kiwi Size Chart & Recommender
Install recently. Very confusing to configure, few tutorial videos. I saw in a store how they configured it, I liked it, so I installed it. But I was able to do a part alone, the SIZE CALCULATOR part does not appear to me nor does it appear in INCHES. Support sometimes responds and doesn't solve anything. They always ask me the same thing, I answer them, I send images, a link to a Store showing what I need and they explain it to me and no solution so far
Thank you for your review. I am the CEO Serge of the company that owns Kiwi and I will be reaching out to you to help directly to help and make sure that we have this resolved ASAP. We want Kiwi to be the best in class size chart across all of ecommerce and want to make sure this gets fixed ASAP. Also, I am a big cyclist, so I want to learn more about what you are selling!
ok
Hey there Rajdrji team!
Can you tell us more about your experience? Your feedback is highly valuable to us as a business and we would like to know if you have any suggestions to improve our app.
We look forward to hear from you!
decent
Hi Narticlothing and team,
Thank you for taking the time to share your feedback with us. Can you tell us more about your experience? Are there any areas you noticed that need to be improved?
We'd love to hear from you soon.
Respectfully yours,
Sharky
Team Supervisor - Kiwi Size Chart & Recommender
Hi Fcvintage and team!
Can you please share more information? Your feedback is important to us as it helps us continue to improve our app. We also want to ensure that you get the best experience out of our Kiwi.
We look forward to your reply!
Hi Urban Fans!
My name is Sharky, Team Supervisor here at Kiwi Size Chart & Recommender.
Your feedback on our app is very important and we would like to hear about your experience. Please let us know if there is anything we can do to make your experience even better!
We look forward to hearing from you!
Respectfully yours,
Sharky
Team Supervisor - Kiwi Size Chart & Recommender